Four Classification of Water

5/13/2022 (Permalink)

While there are three basic categories of water (clean, grey, black), there are also four classifications of water damage.   The IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration separates water damage into four distinct classes. Each class is based on the severity of the water damage, and they determine what steps must be followed in the mitigation and restoration process.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

• Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area; a little amount of carpet or carpet pads may or may not be wet.  Also, larger areas contain materials that have absorbed minimal moisture.  
• Class 2 involves a significant amount of water, absorption, and evaporation. An entire room of carpet and cushion pad is affected. Water has risen up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
• Class 3 involves the largest amount of water, absorption, and evaporation.  This water loss has saturated an entire area.   Water may have come from overhead which may impact ceilings, walls, insulation, carpet, cushions, and subfloor.
• Class 4 relates to specialty drying situations. Wet materials with low permeance or porosity such as hardwood, plaster, brick, concrete, and light-weight concrete. Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

SERVPRO of Victoria has the knowledge, experience, and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.  If you or anyone you know experiences water damage, give our team a call.

What SERVPRO of Victoria Customers Are Saying

5/9/2022 (Permalink)

Your trusted trained professionals at SERVPRO of Victoria strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.”

What our customers are saying:

“We had a situation and called SERVPRO. They came out and assessed the damages. The only think I would do different is I would of been there when they were removing things because I was shocked at what was taken out of the room. But they did a great job! Thank you.”  Melissa R. 

“SERVPRO of Victoria did a wonderful job for me they found mold behind my base board where there water had seeped in and flooded my carpet in my bedroom and same in my office they where nice and polite guys and they brought in blow dryers to dry it all up and a humidifier to take the water our of the air I was very satisfy with there work..thank you SERVPRO of Victoria.” Sue A.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Victoria is on-call and ready to respond! Call us today at (361) 573-6000!

Hurricane Preparedness Week

5/2/2022 (Permalink)

Be prepared and add SERVPRO of Victoria to your emergency contact list. Our team is always here for our community when disaster strikes!

May 1st-7th marks National Preparedness Hurricane week.  Living near the coast of Texas, it's important that citizens are ready for hurricane season, which begins June 1st.   These plans should include having a clear plan of knowing what to do before the storm hits and who to contact after a hurricane strikes.   Steps to consider:

Determine the cause the hurricane may cause

Develop an evacuation plan

Assemble or replenish supplies

Strengthen your home

Write out a complete plan

SERVPRO of Victoria is ready with the proper equipment and trained professionals to restore the aftermath caused by a hurricane.  Remember to give us a call at SERVPRO of Victoria - (361) 573-6000. Our team truly cares for our community and we are always here to help when disaster strikes!

Keep Your Victoria, Texas Home Safe From Fire

4/29/2022 (Permalink)

Our team at SERVPRO of Victoria is always here for you no matter how big or small the damage is!

To better prevent fires in your Victoria, Texas home, it is important to know what causes them to take the proper measures to avoid house fires. Get to know common household practices that can cause and propagate fires. Accidental house fires can be a serious safety threat and concern to homeowners.  By knowing and understanding what these hazards are, you can take proper steps to address and mitigate those risks and prevent possible fire damage and smoke damage to your home.

Following are the most common ways that home fires ignite and provided a list of simple steps homeowners can take to prevent them.

• Cooking

A lot of house fires happen as a result of using unattended stoves, the use of cooking oils, fryers, and improper use of microwaves. Keep flames away from loose clothing, paper, and other fabrics.  Do not leave a stove unattended. Make sure that stovetops and ovens are turned completely turned off.

• Dryers

Lint can cause a dryer fire. Keep your dryer clean and well-maintained to avoid sparks that could evolve into a fire.  Ideally, it is important to clean out the lint filter after each load to minimize risks.

• Candles

Candles are also among the most common sources of home fires. Because candles have an open flame it adds an element of danger.   By placing a candle one foot away from anything that can burn or keeping loose items away from the open flame.  Last, be sure the candle is completely blown out before going to bed or leaving a room to prevent any house fires.

• Fireplaces

If you have a fireplace at your home, it is important to get it checked out yearly to ensure it is in proper working order.  The area around your fireplace should be clear of anything that is potentially flammable.

Do not go to sleep with your fireplace on and utilize a screen to prevent sparks from flying off the fire.

• Electrical

Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) which can lead to electrical fires.  Cords that become frayed or wiring issues can send sparks to flammable surfaces and start a fire which can result in a lot of damage to your property.  

If fire damage happens to your property, our team can meet your needs here in Victoria. Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged homes and help salvage your property! Our team has the tools and equipment to r your smoke and fire damage needs at SERVPRO of Victoria. 

Vandalism Damage Do's and Don't's

4/25/2022 (Permalink)

SERVPRO of Victoria professionals is recognized as leaders in helping property owners recover quickly from fire and water damage. Our team also provides general cleaning services for situations resulting from vandalism including graffiti, eggs, spoiled foods, etc.

DO’S

• Hose down or wash egg damage from the building exterior as soon as possible. 
• Blot up freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don’t overwet).  Do scrape and blot (don’t rub: it may cause fuzzing or damage fibers).
• Vacuum glass particles from carpets and upholstery.
• Save containers that reveal the composition of spilled inks, cosmetics, and paints.

DON'T:

• Attempt to remove ink, paint, or cosmetic stains
• Operate damaged lamps or appliances
• Throw out wood chips, broken pieces from furniture, porcelain, or other art objects.

Here at SERVPRO of Victoria, we can help transform these environments back into clean, safe homes and offices.   Give us a call if you need any vandalism cleanup services – (361)-573-6000.  SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

SERVPRO Emergency READY Profile

4/18/2022 (Permalink)

We care for our community and their business. Give our team a call to set up your company's Emergency Ready Profile.

The SERVPRO Emergency READY Profile 

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference for important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

• A no-cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.  
• A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.   But it will save a lot of time if ever needed.  
• A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
• Establishes SERVPRO of Victoria as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and is close by. 
• Identification of the line of command for authorizing work to begin. – This saves time, so we can begin the work of mitigating the damage which can save you time and money.  
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information. – Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Appliance Water Failure in Victoria

4/14/2022 (Permalink)

There are many appliances that can cause water damage to residential property.  One appliance includes a washing machine.  Although they are highly efficient in our chores, they can also cause a major headache when a washing machine floods a home it can be a costly repair.  In order to prevent a costly repair, take some actions to reduce the risk of a leaking washer.  Below are a few tips to prevent future water damage in your home:

• Overloaded machine - A common reason to have a leaking water machine is that the washing machine has been overfilled.   Have a limit to prevent a water overflow
• Worn-out hoses – If you are using an older washing machine, the gasket hose can become brittle over time and cause a leak. It is important to do a maintenance check every once in a while, to reduce any water damages
• Excessive suds – Too much detergent can cause extra suds which can lead to some overflow and cause water damage.

Fast action is required when there is a leaking washer machine.  SERVPRO of Victoria is a trained professional team that has the tools and experience to help meet your restoration needs.  Our team is faster to any size water damage and is dedicated to helping you when disaster strikes!  

Kitchen Fire Safety

3/29/2022 (Permalink)

When kitchen fire comes to mind, it’s common to think that it was caused by a cooking accident.   But not all kitchen fires are caused by cooking-related forms.  Other related kitchen fires may be caused by appliances, such as toasters, refrigerators, dishwashers.  Following some of the tips below, can help prevent any future kitchen fires in your home:

• Plug all kitchen appliances, such as air fryers, toasters, microwaves, etc. into a wall outlet. 
• Unplug small appliances when they are not being used.
• Be aware of the appliance cords.  If the cords are pinched they can be damaged.
• Keep the stove and oven clean. Food build up or grease can potentially ignite when the stove or oven is turned on for cooking.
• Check and clean stove hoods and filters regularly. If your stove hood vents externally, make sure insects or birds do not build nests or otherwise impede airflow through it.
• Never use a gas or propane oven to heat your home. This is a fire hazard and it can also give off toxic gases.

Those are just a few tips to follow to ensure the safety of your home in Victoria.  SERVPRO of Victoria is available 24 hours a day 7 days a week for fire emergencies and if you continue to deal with smoke or odor in your home, do not hesitate to call our team of professionals.  We are always here to help when disaster strikes no matter how big or small the damage is!

Commercial Maintenance Check Up

3/24/2022 (Permalink)

No matter how big or small the damage is, SERVPRO of Victoria is always here to help!

It is very important to keep up with your commercial maintenance needs because this can prevent crucial damages to your property. Taking a look at the hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit is a quick and easy preventative measure. These are just some of the things you can check to prevent damage to your business.

Most water damages come from a preventable source such as the hot water heater, air conditioning condensation line, or sometimes even from a leaking faucet in the break room. With hot water heaters, you should replace them every 8–10 years. A replacement will vary with the severity of your local weather, the design of the unit, the quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage free line.

Performing these two quick and easy checks can go a long way in preventing any potential issues.   If you have any questions about mold remediation, feel free to contact SERVPRO of Victoria

Spring Weather Safety

3/22/2022 (Permalink)

Be prepared, disaster strikes when you least expect it!

Bad weather happens year-round. Creating a plan now can help you stay prepared and ready for any future storms that may be brewing this spring.   Understanding what to do can help you prepare and create a plan during spring storms. 

During severe weather, knowing your “safe place” is the most essential preparedness activity to save your life from server weather.  No matter where you know where to go if severe weather approaches. 

Some severe thunderstorms can produce hail larger than softballs, winds over 100 mph, and tornadoes.  Severe weather is a common spring hazard.  For more information about Spring Safety Awareness Week, please visit: https://www.weather.gov/wrn/spring-safety

When storms hit Sugar Land, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Victoria a call to help your storm damage needs (361) 573-6000

Drying Your Victoria Home

3/21/2022 (Permalink)

No matter how big or small the damage is, SERVPRO of Victoria is always here to help you!

Imagine you have family over to celebrate a special occasion and suddenly the water pipe ruptures and instantly water is building up in your home.  Water damage is one of the most common disruptions for homeowners. It usually happens at a time when you least expect it and when it comes to water extraction, drying quickly is key.  SERVPRO of Victoria has state-of-the-art equipment to help homes dry out in a timely manner.  Because every situation is different, our team uses different factors to determine the best way to quickly dry your home.  Here are the following factors that our team considers:

1. Temperature
   Hot air contains more moisture than cold air, the ideal temperature range for dying is about 70°- 90°.  If heat isn't available, SERVPRO of Sugar Land can use portable heaters.  Our technicians will also ensure the drying process does not release too much moisture in the air by using dehumidifiers.
2. Air Movement
   Rooms with water damage are often damp and humid. Our trained technicians will use an industrial-strength air mover to blow warm, dry air in and to blast the moist air out.
3. Humidity
   The measure of air moisture at a given temperature is known as relative humidity (RH). If the RH is over 60%, drying time will be slower because of the air's saturation. SERVPRO of Sugar Land uses dehumidifiers with air movers to lower the RH to provide optimum drying power.
4. Water Requiring Evaporation
   Physically extracting as much water as possible at the scene is much more effective than using dehumidifiers. Our team will extract the water with submersible pumps, truck-mounted pumps that can extract 36,000 gallons per day, portable pumps, rovers for carpets, and squeegees for hard surfaces.

SERVPRO of Victoria is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

Plan a Company Fire Drill to be Prepared in Case of an Emergency

2/28/2022 (Permalink)

If your business suffers from fire damage, give our team of experts a call at SERVPRO of Victoria!

No matter how big or small a fire is, a workplace fire could be catastrophic for your business. Fire drills are an important part of working in a commercial building as they can keep people safe in case of an emergency.  However, they are often ignored.  To prevent any employees from getting injured or fatalities, it’s important to be prepared.  Here are a few fire drill tips for the workplace to take seriously and limit confusion in case of a fire emergency.

1. Prepare an evacuation plan

It is important to come up with a plan.  By creating a plan, it is important to be as detailed as possible to create little to no confusion.  Outline exit routes in the building and make a clear outline of actions that employees will need to take to get to the escape destination.  Ensure the plan includes the phone number for commercial building restoration services as well.

2. Train and communicate with your employees

Once the plan has been created, introduce the fire drill to the staff.  Help the team understand the importance of the fire drill and ensure to follow the foolproof plan.   Before the first fire drill starts, it is important to communicate with the staff.  This will prepare them to act in accordance with the set procedure. 

3. Practice

By running drills, you can feel prepared in case of an actual fire.  During these practices, runs be sure to set some goals.  A goal should be set to identify how well the evacuation plan works.  After the drill is complete assess the metrics to help improve the performance the next time a fire drill is conducted. 

4. Follow up

Once a run-through of the drill has taken place, be sure to follow up on any corrections.  Revisit the plan and make any adjustments needed. 

Remember, fire drills are here to help ensure everyone's safety in case of a fire emergency.  By conducting the process regularly, you can improve your response to a catastrophic situation.  SERVPRO of Victoria is dedicated to helping our community, we are always here to help! 

Christmas Tree Disposal

1/4/2022 (Permalink)

SERVPRO of Victoria is always here to help our community!

The National Fire Protection Association (NFPA) states that nearly 30% of U.S. home fires begin with Christmas trees occurring in January.  Christmas tree fires have been responsible for property damage.  A live Christmas tree is a high risk of fire especially post-holiday season.  The tree continues to dry out over time leaving it to become more flammable causing serious fire risk to your property. It is important to take the time to recycle your tree.  Here are some notable tips to help take down the tree to prevent any property damage:

• Don’t leave the tree in your home longer than necessary.
• Grip the area on the plug when unplugging electrical decoration.  Pulling the cord can harm the wires causing a risk of shock or electrical fire.
• Check with your local community when trees are being picked up and recycled.

Your safety is important to us here at SERVPRO of Victoria.  If you experience any type of fire damage do not hesitate to call our team (361) 573-6000.  Our team is here to help you when disaster strikes. 

Source: National Fire Protection Association

Are you Dealing with Flooding in your Home?

11/11/2021 (Permalink)

No matter how big or small the damage is, SERVPRO of Victoria is here to help!

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flood in your home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Victoria and letting our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Turkey for Thanksgiving?

11/9/2021 (Permalink)

As 2021 is winding down, Thanksgiving is just only a few weeks away.   Traditionally, a common plate found on the table for Thanksgiving is turkey.  As the turkey is being prepared for the big occasion, there can be some dangers with preparing this meal. Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving due to the fact that some safety precautions were not being considered.  SERVPRO of Victoria has provided some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your home:  

• Only use turkey fryers outdoors; away from home or building and any flammable materials.
• Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
• Do not leave the fryer unattended; temperature should also be monitored closely. 
• If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 
• Cover any skin that is exposed; it is encouraged to use a pair of gloves that is designed for high heat. 
• Follow the manufacture's recommendation for the amount of oil to add.  Do not over fill the fryer.
• Be prepared - consider purchasing a fire extinguisher for safety precautions. 

Fire damage can be devastating especially around the holidays.  SERVPRO of Victoria understands the stress that comes with it.  Our team is dedicated to helping you.  If you face any fire damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Wind Damage

10/18/2021 (Permalink)

Storms may occur with little to no warning sometimes which can potentially make it harder to prepare for.   High winds can be an effect after thunderstorms, tornadoes, and hurricanes can turn small objects and debris into dangerous projectiles. When these items hit buildings, it can cause small to big structural damages. However, by preparing now, these structural damages can be kept to a minimum. 

• Cover windows and doors
• Check for weak areas
• Inspect the roof
• Maintain the landscaping

Severe weather can cause devastating damages to a home or business.  If severe damages strike your property, SERVPRO of Victoria can help minimize the cause of the damage.  Our team of experts has the experience and equipment to help during these difficult times.  We are dedicated to helping you make it “Like it never even happened.”

Types of Flooding

9/21/2021 (Permalink)

Flooding can occur at any time of the year, especially around the coastal region of Texas.  However, did you know that there are different types of floods?   There are several kinds of floods, and SERVPRO of Victoria feels it is important to educate our customers, so they can make informed decisions on how to handle the situation. 

Flash floods- most dangerous kind of flood, combining nearly

River flood – Occurs when a river overflows its banks.  A common cause for this is tropical systems (hurricanes, tropical storms, etc.) or an abundance amount of rain.

Coastal flooding – this is the result of strong onshore winds pushing on water from the ocean or bay.  These can be classified as storm surges and may greatly affect homes along the coast.

Urban flooding – floods are due to the lack of drainage in an urban area. 

SERVPRO of Victoria is here for any of your weather-related remediation needs, give our team of trained professionals a call!

Are you prepared for Tropical Storm Nicholas?

9/13/2021 (Permalink)

SERVPRO of Victoria is here to help when disaster strikes.

Tropical Storm Nicholas is expected to bring heavy rain.  Are you prepared?  SERVPRO of Victoria is here to help our community. Our team has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Move to higher ground if there is a chance of flash flooding
• Driving during high rainfalls can be extremely dangerous.  Stay updated by checking service announcements through the National Weather Service.

SERVPRO of Victoria specializes in storm and flood damage restoration.  As we continue to keep an eye out for Tropical Storm Nicholas, our team is highly trained and ready if disaster strikes.   Our team uses specialized equipment to restore your property to its pre-storm condition.

Since SERVPRO of Victoria is locally owned and operated, our team is able to respond quickly with the right resources, which is extremely important when disaster strikes. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Victoria, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (361) 573 -6000.

Hazardous Circuit Overload

8/30/2021 (Permalink)

It's common to use electrical outlets and extension cords, but they can become dangerous when they are overused. Listed below from the Electrical Safety Foundation International, here are some hazards along with remedies to fix the problems. 
 
Potential Hazard: Overloaded circuits could cause an electrical fire. 
Warning signs: outlet or wall may be warm to the touch; Outlet may be yellowed or discolored; circuit breakers may frequently trip; the smell of burnt insulation in the air.
Remedy: Have an electrician run a dedicated circuit and install additional outlets.

Potential Hazard: Overloaded extension cords could cause electrical fires.
Warning signs: The extension cord is warm to the touch. 
Remedy: Use an extension cord with the same or large wire size as the cord is extended.  Also, since extension cords are intended for temporary use, consider having an electrician install additional outlets.

Potential Hazard: Ungrounded outlets that will not protect you from an electrical shock in the event of a short circuit. 
Warning Signs: three-prong plug has been forced into a two-prong plug outlet. 
Remedy: If the outlet has no grounding wire, have an electrician run a new circuit with a grounding wire. If there is a grounding wire, simply install an outlet that accepts three-prong plugs. 

Potential Hazard: Improper placement of extension cords could cause a fire. 
Warning Signs: Extension cords that run through walls or underneath carpets. 
Remedy: Try rearranging furniture, finding a closer outlet, or having more outlets installed. 

If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

For Immediate Service Call SERVPRO of Victoria

7/19/2021 (Permalink)

SERVPRO of Victoria has the expertise to handle any of your restoration or cleaning needs!

SERVPRO of Victoria provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Victoria.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

·         24-Hour Emergency Service

·         Faster to Any-Sized Disaster

·         Highly Trained Restoration Technicians

·         A Trusted Leader in the Restoration Industry

·         Locally Owned and Operated

·         Advanced Restoration & Cleaning Equipment 

Have Questions? Call Us 24/7 – (361) 573-6000

Commercial Services

There's never a convenient time for fire or water damage to strike your Victoria commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

·         Commercial Water Damage Restoration 

·         Commercial Fire Damage Restoration

Does Your Victoria Home Have A Mold Problem?

6/28/2021 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, call SERVPRO of Victoria today!

Benefits of Getting your Air Ducts Cleaned

6/22/2021 (Permalink)

Is it worth having your air ducts clean?  Getting the ventilation systems inspected should be a high priority on your to-do list. In most cases, the heating, ventilation and air conditioning (HVAC) system has been operating for some time without attention.  Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your business or home. 

   Clean air ducts benefits: 

• Eliminates offensive odors
• Reduces potential mold growth
• Remediates bacteria, fungi, and mold
• Restore peak energy efficiency
• Lowers indoor air pollution

A routine part of the SERVPRO of Victoria service is inspecting the heating, ventilation, and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.  

HVAC Commercial Fire

5/28/2021 (Permalink)

Safety is important, get your HVAC's checked regularly to avoid any fire damage!

Here at SERVPRO of Victoria, safety is important to us when dealing with a fire emergency.  After a fire emergency, our team is dedicated to responding immediately to business after a fire to help prevent any secondary damage.  Following a fire, our crew takes close attention to the HVAC system and ductwork.   HVAC fire hazards are present at any time of the year. Fortunately, many of these risks are preventable.

The Top HVAC Fire Hazards:

• Old, corroded, or broken parts: This problem often stems from an HVAC unit that is not regularly serviced. Problems with essential parts can lead to decreased efficiency and can potentially lead to potential fire hazards.
• Items are stored too close to the HVAC unit: The HVAC unit itself produces a considerable amount of heat. Storing combustible items such as boxes, paper, motor oil, and chemicals too close to the unit creates a high-risk environment for a fire.
• Problems with connections or gas pressure: Problems with connections in a gas furnace can lead to toxic gas being released into the home, leading to both health and fire hazards.
• Electrical problems: Whether the unit has a loose cord connection, a frayed cord, an old cord that overheats, or another issue, electrical problems with HVAC units can easily spark furnace fires.
• Leaking fuel line: This can be a harder problem to spot since many fuel lines are located inside or behind the unit. Yearly inspections can help catch old, at-risk fuel lines before they start leaking and posing a major fire hazard.
• Improper installation: When an HVAC unit is installed improperly, it can lead to many problems such as reduced airflow and efficiency, and increased costs. Improper installation can also cause serious problems such as carbon monoxide poisoning and fire hazards.

SERVPRO of Victoria is always here to help 24/7.  Our team understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business.    

Different Types of Fire

5/25/2021 (Permalink)

SERVPRO of Victoria is dedicated to helping you during a stressful time.

When SERVPRO of Victoria arrives on the scene following a fire, our team follows a process.  First, our goal is to calm the customer’s fears.  The next step is to pre-test the smoke to determine what type of fire has taken place. 

Are you aware of the different types of smoke?

Wet Smoke – Plastic and Rubber (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke – Paper and Wood (fast burning, high temperatures, heat rises, therefore, the smoke rises)

Protein Smoke – Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot – Furnace Puff Backs

Other – Tear gas, fingerprint powder, and fire extinguisher residue.

Smoke and soot residue can damage carpet, upholstery, and contents if not removed quickly and efficiently.  In a fire-damaged structure with soot on the walls and other surfaces, cleaning and restoration are less disruptive and more cost-efficient than replacement.  Replacement may also mean a longer disruption time than restoration. 

Our team understands how disruptive a small fire can be.  SERVPRO of Victoria is dedicated to helping you during a stressful time.  If you or anyone you know experience fire damage give our team a call.

Be Prepared with SERVPRO of Victoria when a Storm Strikes!

5/24/2021 (Permalink)

Storms can approach fast. SERVPRO of Victoria is always here to help our community!

Storms do not wait for a convent time to strike or check our schedules. Storms often come at the most inconvenient time. This is why SERVPRO of Victoria is here for you 24 hours, 7 days a week!  Our team does not pass up the opportunity to help out our community during emergency storm situations.

Whether the storm is a spring thunderstorm or a major flood, our trained professionals are ready for action! It is extremely important to take immediate action when disaster strikes, to prevent additional damage to the property.

When storms hit the Victoria area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1.700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  If you have any questions regarding potential water or storm damage in your home, give our trusted train professionals a call at (361) 573-6000

What to do Until Help Arrives

5/18/2021 (Permalink)

No matter how small or big the damage is, SERVPRO of Victoria is always here to help!

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires a different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call at (361) 573-6000 if your company experiences water damage!

Leaking Sink?

5/11/2021 (Permalink)

SERVPRO of Victoria is available 24 hours a day 7 days a week for water emergencies!

Have you ever had to deal with a leak underneath the sink before?  It may go unnoticed for a while because it may be deep in the back or just a tiny leak.  By the time it has been discovered, potential damage has occurred leading to a costly mess.  It’s a good idea to have a routine check-up under the sink and behind the cabinets to make sure there is no moisture.  However, if there is water damage here are a few things tips:

Clear out the area under your sink.  This will give you more space and a better view to access the pipes around.

Find the source.  This oftentimes could be due to a clog, a loose compression nut, or even a pipe that is not fitted correctly.

Repair the leak.  After the leak has been spotted, it is important to get this fixed to prevent further water damage.

If you have tried locating the leak but are still struggling to find the leak or the problem may consist of more complications, consider calling a professional plumber to help with the situation.

SERVPRO of Victoria is available 24 hours a day 7 days a week for water emergencies and if you continue to deal with excessive water, do not hesitate to call our team.  We are always here to help when disaster strikes no matter how big or small the damage is!

SERVPRO of Victoria - Biohazard Cleanup

4/26/2021 (Permalink)

SERVPRO of Victoria is always here to help!

SERVPRO of Victoria is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Victoria area. 

When it comes to a biohazard situation, SERVPRO of Victoria knows best how to handle a situation like this.  Protection is important to our employees because the removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Victoria, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (361) 573-6000.  SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

Mold Safety Tips

4/20/2021 (Permalink)

Call SERVPRO of Victoria today with your mold clean-up and restoration today!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Victoria

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Victoria specializes in mold clean-up and restoration. Our staff is highly trained restoration professionals that use specialized equipment and techniques to properly eliminate your mold problem quickly and safely. SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

What SERVPRO of Victoria Customers Are Saying

4/6/2021 (Permalink)

SERVPRO of Victoria will restore your property damage "Like it never even happened."

Your trusted trained professionals at SERVPRO of Victoria strive to provide the best customer service.  We understand the stress and worry that come with fire or water damage and the disruption it causes to your home and business.  Rest assured our staff is equipped with the knowledge to restore your property and to quickly make it “Like it never even happened.” 

What our customers are saying:

“We had some pretty significant water damage in a vacation home and SERVPRO was called to do the cleanup and demo of walls that were affected. I was impressed with their professionalism and concern for our well being as well as their efficient removal of the damage. From the workers who first responded to our call and each of the supervisors that I dealt with they were each great to work with. Thanks for a job well done.” D’Ette R

“Professional from start to finish. The minute I called in, they followed through with the General Manager Greg G calling and assessing the situation. He laid out the program that we would then follow. (Very thorough) The two gentlemen Michael R and Jeremiah S then called and showed up with their A game. These guys were personable, professional, and particular about their work. Every day after the initial “clean up”, they would call, AND SHOW UP ON TIME!!!! This is critical in a service industry!!( I despise the response “we will be there between 8 & 5.”) ( like other companies)” Kevin P.

When your home or commercial business needs help with a property damage emergency, SERVPRO® of Victoria is on-call and ready to respond! Call us today at (361) 573-6000.

Electrical Fire

3/29/2021 (Permalink)

SERVPRO of Victoria is always here to help!

Have you checked around your home lately for any faulty wires, electrical cords, or power strips? If not, now is a great time to do it.  Many homes have wires with insulation that has been worn off, rubbed off, or bitten off (rodents) that can lead to electrical fires. Many of these wiring issues can potentially cause a fire in your home which can result in a lot of damage to your property. 

If you have a small fire outbreak due to these types of wiring issues, give SERVPRO of Victoria a call.  Our company has trained professionals and our company is a fire restoration company that will help fix your smoke damaged home and help salvage your property! Our team has the tools and equipment to remove soot from walls and filter out lingering smoke odors.  Don’t hesitate to give our team a call today for your smoke and fire needs.

Commercial Maintenance Check Up

3/24/2021 (Permalink)

SERVPRO of Victoria is dedicated to helping you!

It is very important to keep up with your commercial maintenance needs because this can prevent crucial damages to your property. Taking a look at the hot water heater to see when the last time it was replaced or checking the condensation lines coming from your air conditioning unit is a quick and easy preventative measure. These are just some of the things you can check to prevent damages to your business.

Most water damages come from a preventable source such as the hot water heater, air conditioning condensation line, or sometimes even from a leaking faucet in the break room. With hot water heaters, you should replace them every 8–10 years. A replacement will vary with the severity of your local weather, the design of the unit, the quality of installation, and the maintenance your unit has received. With an air conditioner condensation line we would recommend cleaning it once a year to maintain a blockage-free line.

Performing these two quick and easy checks can go a long way in preventing any potential issues.   If you have any questions about mold remediation, feel free to contact SERVPRO of Victoria.

Call SERVPRO of Victoria if you are dealing with a Ruptured Water Pipe

3/17/2021 (Permalink)

When disaster strikes, SERVPRO of Victoria is available 24 hours, 7 days a week!

Are you dealing with a ruptured water pipe in your Victoria home?  SERVPRO of Victoria understands the stress after a water pipe may have busted and here to help when disaster strikes.   Our team members will guide you through this crisis by assessing the situation and begin the mitigation process.  If excess water is found in the home, our team will extract the water.  Once the water has been pumped out of the structure, fans, blowers, and dehumidifiers will need to be installed through the affected areas to remove residual moisture from the property.  Our team is here when the water damage is too much to handle.  SERVPRO of Victoria is dedicated to helping our community when disaster strikes.  A team member is available 24 hours, 7 days a week!  No job is too big or small for SERVPRO of Victoria!

Spring forward and be Prepared

3/9/2021 (Permalink)

No matter how big or small the disaster is, SERVPRO of Victoria is always here to help!

Spring forward this year and be prepared for any potential natural disasters that may come our way!  The National Weather System (NWS) approach is to advise all citizens to be prepared for potential extreme weather especially since bad weather happens year-round. 

During severe weather, knowing your “safe place” is the most essential preparedness activity to save your life from server weather.  No matter where you know where to go if severe weather approaches. 

Some severe thunderstorms can produce hail larger than softballs, winds over 100 mph, and tornadoes.  Severe weather is a common spring hazard.  For more information about Spring Safety Awareness Week, please visit: https://www.weather.gov/wrn/spring-safety

When storms hit Victoria, we can scale our resources to handle a large storm or flooding disaster. Here at SERVPRO of Victoria, we can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  We're a 24/7 service and always "Ready for whatever happens.®"

Tips to Prevent Storm Damages

3/8/2021 (Permalink)

Disaster strikes sometimes when we least expect it. Stay prepared!

Mother Nature has the ability to cause extensive and expensive damage to your home or business as some of us may have experience from the winter storm back in February.

Here are a few tips to prevent storm damage to your property

• CLEAN THE GUTTERS down sprouts can be clogged by dead leaves or branches.  Consider cleaning the gutters twice a year.
• Inspect your roofs – give the roof a good look for any loose or missing shingles. If there are damages spotted it is encouraged to get this addressed and fixed immediately.  By taking immediate action, this will help prevent further damage such as future water or mold damages.
• Check the trees on your property – tree decay, soil erosion, heavy rains, and windstorm can cause a tree to fall.  By keeping an eye out for these signs and help pruning trees can avoid possible future damage.

Let SERVPRO of Victoria keep your home or business safe from storm and water damage. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.  Give our team a call!

Freezing Temperatures in Victoria, Texas

2/15/2021 (Permalink)

SERVPRO of Victoria is here to help to make it "Like it never even happened."

Does this seem like the wettest winter in Sugar Land?  Temperatures are lower, more mixed winter weather has fallen, and icy roads have overtaken Victoria.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns especially this time of year.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather-related damages from hurting your home or business, apply some of the following tips to protect your property:

• Keep gutters clear of leaves, sticks, and other debris to help ensure they can drain properly. Make sure downspouts direct water away from the home or business
• Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
• If you have a fireplace, keep the flue closed when you're not using it
• Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Victoria a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Water Damage Pack Out

2/8/2021 (Permalink)

SERVPRO of Victoria is here to help when water damage strikes your home!

After water damage strikes, you may be dealing with some challenges.  SERVPRO of Victoria is here to help!  While the mitigation process begins, our team at SERVPRO of Victoria can pack out the contents of your home that need cleaning or could potentially be in the way of the repair process in the affected areas.  Thankfully, our staff can be trusted to pack out your contents.  The process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes.  After the items have been inventoried, they are safely brought back to our Warehouse where your items are safely stored.     Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Victoria is committed to providing the best service to our customers.   

Smoke Odor

2/2/2021 (Permalink)

SERVPRO of Victoria is available 24 hours a day 7 days a week for fire emergencies!

Smoke odor is a stubborn odor that will linger long after a fire has been put out. The odor can be caused by an accident that occurred in the kitchen, a random electrical fire, or even a candle that was unattended.

No matter what caused the odor, SERVPRO of Victoria has the trained professionals with the equipment and knowledge to clean up the structure of your home or business and remove any odor. We use a variety of products and equipment specifically to deal with odor, from Eco-friendly products to heavy soot and odor removal chemicals.  Our team will walk through with you and figure out the best solution and approach to get your home or business back "Like it never even happened."

Here at SERVPRO of Victoria, we are dedicated to responding immediately when you contact us. A fast response lessens the damage and can help reduce the cost.  No matter how big or small the damage is, SERVPRO of Victoria is dedicated to helping you!

Sanitize Your Business

1/25/2021 (Permalink)

Call SERVPRO of Victoria today for a Certified: SERVPRO Cleaned consultation

SERVPRO of Victoria wants to ensure to our community that we are here to help during this time.  Learn more about the Certified: SERVPRO Cleaned Program. Our team has developed plans for all types of businesses to help them keep their staff and patrons safe. The Certified: SERVPRO Cleaned Program provides business owners and their patron's peace of mind when they see our logo on the front door. SERVPRO of Victoria will sanitize all high touch areas. Call today for a Certified: SERVPRO Cleaned consultation

We are Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Victoria today at  (361) 573-6000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Appliance Overflow

1/20/2021 (Permalink)

SERVPRO of Victoria is available all hours of the day seven days a week!

Any appliance or other fixtures with pipes that feed into a water line has the potential to develop clogs or ruptures that can lead to serious water damage if left unchecked. Below are common sources of water damage we see.  

Toilets - Overflowing toilets are usually caused by a clogged drain or a malfunctioning float that allows too much water to flow into the tank. 

Refrigerators -  Drain lines in refrigerators can easily clog, which can cause water to puddle around the bottom of the fridge. Ice makers in refrigerators can cause water damage when the water supply line springs a leak.  

Water Heaters - A leaky plumbing connection or corrosion can cause your water heater to malfunction and flood your home. 

Dishwashers - Overfilling the dishwasher is a common reason for water overflow.  Also, worn-out hoses can malfunction causing the water to overflow.   

Washing Machines -Clogged floor drains or loose hose connections are usual causes of a washing machine's overflow. 

It is always good to be prepared, because disasters may strike when we least expect them.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help!

Different Types of Smoke

1/19/2021 (Permalink)

At SERVPRO of Victoria, we are available 24 hours and 7 days a week!

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Victoria will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored to the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Commercial Mold Remediation in Victoria, Texas

1/5/2021 (Permalink)

SERVPRO of Victoria is always here to help when disaster strikes!

Mold is the word that people fear to hear. Besides causing major business interruption, a mold problem can present serious health effects for the people exposed to it. 

Mold can be caused by various things, but primarily minor water intrusions, for example, a slow leak via loose plumbing fitting or a ruptured pipe in the walls, etc. It is very important to understand, that if this issue is not attended to, the matter will only get worse. If your commercial property or business has mold it is important to understand that every hour spent cleaning up is an hour of lost revenue and productivity. By tackling the problem sooner rather than later, it is crucial to avoid a long remediation process.  If you suspect your business may have mold, call SERVPRO of Victoria, our team understands the stress and worry that comes with mold damage and the disruption it causes your business.  No matter how big or small the damage is, SERVPRO of Victoria is always here to help!

SERVPRO of Victoria Here to Help When Fire Damage Occurs

12/29/2020 (Permalink)

No matter how big or small the damage is, SERVPRO of Victoria is always here to help!

When you try to clean up after a fire by yourself, it can be a disaster. Especially considering that smoke and soot from even a small fire can permanently damage contents throughout a home. It will also cause odors that may resurface for years.

The professionals at SERVPRO of Victoria understand how disruptive fires can be for you and your entire family. For this reason, SERVPRO of Victoria offers 24-hour emergency response and will have trained technicians on-site of fire damage within four hours to begin emergency mitigation services. By responding quickly with a full line of fire, smoke, and soot clean up and restoration services, we at SERVPRO of Victoria can help you regain control quickly while deodorizing and protecting your home and belongings. 

So, before you risk doing more damage by attempting to clean it up yourself, call your local fire, smoke, and soot clean up and restoration experts at SERVPRO of Victoria no matter how big or small the fire is, our team is always here to help when disaster strikes!

Is it Time to Replace Hot Water Heater?

11/17/2020 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

• Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
• If a puddle surrounds the base of the hot water heater, it is important to act immediately
• If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
• Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
• Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.

How to Get Rid of Odors After a Fire

11/10/2020 (Permalink)

SERVPRO of Victoria is always here to help when disaster strikes!

While some fires are a total loss not all of them are.  Fires can cause damage to the content of your home and potentially leave behind an odor.  The first thing your fire restoration company will do is to clean up all the damage and get your property looking as normal as possible.

The first steps to start with are:

• Removing and disposing of belonging that are too badly damaged and cannot be repaired
• If the carpet and flooring were damaged from the water that was used to put out the fire, and have tried to clean the carpet or dried the flooring, but the smell is still there, the best thing would remove the carpet or flooring
• Painting your walls with primer and odor resistance paint will help with removing the smoke odor

Cleaning up after a fire can be hard. SERVPRO of Victoria can help you with restoring the damages and help get rid of the odor left behind by the fire.  If the unexpected happens, know that you can count on SERVPRO of Victoria to help make it “Like it never even happened.”

Rain vs. Flood Damage

10/20/2020 (Permalink)

Do you understand the difference between rain damage and flood damage?

Rain damage is caused by falling water. A leaky roof or window can cause rain to intrude into your home. Gutters and downspouts can also be a big contributing factor to rain damage. It is very important to clean your gutters and downspouts to keep the rain away from your walls and windows.

Flood damage is caused by rising water. Improper grading, failing drainage, or rising creek water are all examples of how flood damage can occur in your home. Flood damage can also cause cracks to your foundation allowing excess water to intrude into your home.

SERVPRO of Victoria is dedicated to helping you!  Do not hesitate to give our experts a call when disaster strikes! We want to help you restore your home “Like it never even happened.”

Flood Safety

9/14/2020 (Permalink)

SERVPRO of Victoria is dedicated to help our community when disaster strikes!

As we move into the heart of hurricane season, we all need to be mindful that September is a busy month for both Tropical Storms and Hurricanes. Even with a slow start to the season, Mother Nature can change her mind very abruptly!  How are you prepared for a hurricane?  What about what comes after a hurricane?  It is common to see a storm with heavy downpours of rain causing flooding in the most protected neighborhoods.  Do you know what to do during a flood?  SERVPRO of Victoria has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Moving water above two feet can knock you down; one foot of water can move vehicles away
• Move to higher ground if there is a chance of flash flooding
• Driving during high rainfalls can be extremely dangerous.  Stay updated by checking service announcements through the National Weather Service.

For more information about flooding, visit https://www.ready.gov/floods.  Be proactive and create an evacuation plan to keep safe. It is very important to stay updated when it comes to natural disasters.  SERVPRO of Victoria values our community; we are here to help when disaster strikes! 

National Preparedness Month

9/1/2020 (Permalink)

September is known as National Preparedness Month at SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the 2020 theme is "Disasters don't wait.  Make your plan today."  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters, such as flooding and hurricanes.  

Take this time to create a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Victoria area.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  Expect the unexpected and remember it is never too early to be prepared.  Keep in mind that disasters can strike when you least expect it.  SERVPRO of Victoria is always prepared, to help make it "Like it never even happened." 

SERVPRO of Victoria is storm ready!

8/25/2020 (Permalink)

When disaster strikes, SERVPRO is always here to help our community!

SERVPRO of Victoria specializes in storm and flood damage restoration.  As we continue to keep an eye out for Hurricane Laura, our staff is highly trained and ready if disaster strikes.  Our team uses specialized equipment to restore your property to its pre-storm condition.

Since SERVPRO of Victoria is locally owned and operated, our team is able to respond quickly with the right resources, which is extremely important when disaster strikes. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Victoria, Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (361) 573-6000

Toilet Overflow

7/21/2020 (Permalink)

SERVPRO of Victoria is here to help when disaster strikes your business!

Common toilet problems and plumbing issues can lead to water damage in a business.  Over time, plumbing issues can cause quite a bit of problem if not maintained regularly.  By taking care of toilet issues as soon as possible plumbing problems occur is the best way to prevent further related water damage. If this is not taken care immediately costly repairs may appear.  The following may cause toilets to overflow in your business:

• A drain line becomes clogged
  • The septic field is not percolating
  • Sewer damage occurs somewhere in the system’s lines due to issues such as tree roots or foreign objects causing a clog
  • A low flow toilet is not able to handle the demands of your household
  • The trap between the drain line and the toilet bowl becomes blocked

If you were to experience a toilet overflow in your business, it is best to dry up the accumulated water in the affected areas.  However, depending on the extent of the leak caused by a toilet overflow, consider calling a company that specializes in restoration.  Here at SERVPRO of Victoria, we provide appropriate safety measures and steps during the cleanup process and will restore your business quickly!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/30/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Victoria today at  (361) 573-6000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Truth about Mold Growth

6/22/2020 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead to further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria.  Our team is always dedicated to helping you when disaster strikes! 

Potential Roof Leak in your Victoria Home?

5/7/2020 (Permalink)

They say April showers bring May flowers, but this April weather has been nothing less but perfect.  The weather has been warmer and the trees and flowers have begun to bloom, However, springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

With the increase of showers as well as high winds, roof damage may occur or be revealed as water intrudes through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, contact a professional.  Give SERVPRO of Victoria a call to help your storm damage needs (361) 573-6000!

Our Highly Trained Restoration Specialist Can Restore your Home

4/22/2020 (Permalink)

SERVPRO of Victoria is an IICRC firm.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.  IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who have been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contracts, and public health professionals.  

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. 

Scope of Cleanup Protocol (COVID-19)

3/17/2020 (Permalink)

SERVPRO of Victoria is always here to help!

SERVPRO of Victoria is committed to helping our community. Our team is continuously monitoring the situation of the Coronavirus (COVID-19).  As we continue to learn more about the pandemic, SERVPRO of Victoria wants to ensure to our community that we are here to help during this time.  

SERVPRO of Victoria can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure   The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

The Centers for Disease Control and Prevention (CDC) encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at the minimum.  These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks
• Sales Counters
• Carpets and rugs
• Stair handrails
• Elevator Cars
• Playground equipment
• Fitness equipment

Small Water Damages Become Nightmare for Homeowners

3/10/2020 (Permalink)

We are dedicated to helping you!

No matter how big or small, SERVPRO of Victoria can handle any size water loss in your home or business. It is critical if you have a water loss, to get a team of trained professionals, such as ourselves, on-site as soon as possible.

Once the professionals arrive on-site, the extraction process of any number of square feet of water damage will begin. Once all of the water is removed, we will place air movers and dehumidifiers throughout the home or business.

It is critical to making sure that the equipment is checked daily and moisture checks are made throughout the home. Once the entire structure is dry, all equipment will be moved out and help the space back to its preloss conditions.  If water damage has been experienced, call SERVPRO of Victoria.  We are dedicated to helping you! 

Understanding Thunderstorms

3/4/2020 (Permalink)

Be prepared for any future storms that may be brewing this spring.

Victoria has seen quite a bit of rainfall this year.  By preparing for a storm and putting a plan in place now, this can help you get ready for any future storms that may be brewing this spring.  The list below defines the different kinds of definition put out by the National Weather Service.  By understanding the different, this can help prepare for a plan:

Severe Thunderstorm

A thunderstorm that produces a tornado, winds of at least 58 mph (50 knots), and/or hail at least ¾" in diameter. Structural wind damage may imply the occurrence of a severe thunderstorm. A thunderstorm wind equal to or greater than 40 mph (35 knots) and/or hail of at least ½" is defined as approaching severe.

Severe Thunderstorm Watch

This is issued by the National Weather Service when conditions are favorable for the development of severe thunderstorms in and close to the watch area. The size of the watch can vary depending on the weather situation. They are usually issued for a duration of 4 to 8 hours. They are normally issued well in advance of the actual occurrence of severe weather. During the watch, people should review safety rules and be prepared to move a place of safety if threatening weather approaches.

Severe Thunderstorm Warning

This is issued when either a severe thunderstorm is indicated by the WSR-88D radar or a spotter reports a thunderstorm producing hail 3/4 inch or larger in diameter and/or winds equal or exceed 58 miles an hour; therefore, people in the affected area should seek safe shelter immediately. Severe thunderstorms can produce tornadoes with little or no warning. Lightning frequency is not a criterion for issuing a severe thunderstorm warning. They are usually issued for one hour. They can be issued without a Severe Thunderstorm Watch being already in effect.

When storms come through Victoria, Texas, SERVPRO of Victoria will use the resources to handle a large storm or flooding disaster. Our team can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  Give SERVPRO of Victoria a call to help your storm damage needs (361) 573-6000!

Disasters can Strike Anywhere

3/4/2020 (Permalink)

SERVPRO of Victoria is always here when disaster strikes your home!

Just like homes and offices, hotels can also suffer disasters and just like disasters in your home, SERVPRO of Victoria is here to help. In years past, we have had many opportunities to help make it “Like it never even happened,” at hotels. There are a few differences between a typical residential water loss and a commercial water loss.  Our trained professionals have experience working with customers to help them stay operational and lessen downtime.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Victoria.

If disaster should strike remember to call the team that is Faster to Any Size Disaster® and are Here To Help®. Call us at (361) 573-6000!

Wind Damage

2/26/2020 (Permalink)

SERVPRO of Victoria is here to help!

Storms may occur with little to no warning sometimes which can potentially make it harder to prepare for.   High winds can be an effect after thunderstorms, tornadoes, and hurricanes can turn small objects and debris into dangerous projectiles. When these items hit buildings, it can cause small to big structural damages. However, by preparing now, these structural damages can be kept to a minimum. 

• Cover windows and doors
• Check for weak areas
• Inspect the roof
• Maintain the landscaping

Severe weather can cause devastating damages to a home or business.  If sever damages strike your property, SERVPRO of Victoria can help minimize the cause of the damage.  Our team of experts has the experience and equipment to help during these difficult times.  We are dedicated to helping you make it “Like it never even happened.”

Commercial Water Loss

2/12/2020 (Permalink)

SERVPRO of Victoria is here to help when disaster strikes, give our team a call if you are dealing with water damage in your business (361) 573-6000

If you find your business with standing water, the first thing to do is call a professional restoration company.  At SERVPRO of Victoria, we will dispatch our experienced IICRC Certified Technicians to quickly assess the situation and work diligently to contain the damaged areas and prevent further loss. 

While you’re waiting for our trained technicians to arrive use these tips:

• Shut off the water source if it has been identified
• Place aluminum foil or wood blocks under furniture legs
• Call the business insurance company
• Do NOT use a regular vacuum to remove any water

SERVPRO of Victoria understands that you need to get your business up and running as soon as possible.  Our team is available 24 hours a day, 7 days a week!  Give the trusted professionals here at SERVPRO of Victoria a call (361) 573-6000.  We are always here to help when disaster strikes!

What to do when a Dishwasher Floods Your Kitchen in Victoria, Texas

2/5/2020 (Permalink)

Give SERVPRO of Victoria a call if you are dealing with a dishwasher flood in your home!

Dishwashers are one of the more commonly used appliances in a home.  Dishwashers are built to last for many years but over time the appliance may sustain a leak or even a break.   Dealing with a dishwasher flood can be frustrating, it is important to take quick action to limit further potential damage.  There are a few things that you can do when a dishwasher floods your kitchen:

Turn off the water – Turn the main water supply off by shutting off the shutoff valve.  This will help prevent extra water from flooding your kitchen.

Electricity shut off – This a safety precaution that ensures that leaking water and electricity do not mix.  Family members should be advised to stay out of the kitchen until the dishwasher is safe to use once again. 

Mop up water- Once the water and electrical systems are secure, it’s best to mop up and remove the standing water.  The longer the water sits, the higher the potential of further damages may occur. 

Call a trusted restoration company – while everything may seem to be dry, it’s the water that you don’t see that can possibly create further damages to your home.  Our team here at SERVPRO of Victoria has the tools and equipment to help meet your restoration needs.  Our team is faster to any water damage disaster and is able to eliminate the standing water with our effective methods. Give us a call 361-573-6000 we are available 24 hours 7 days a week!

National Burn Awareness Week 2020

2/4/2020 (Permalink)

Stay informed and learn more about National Burn Awareness Week!

SERVPRO of Victoria is here to inform you that the first week of February (2-8^th, 2020) is recognized as National Burn Awareness Week.  The 2020 theme is contact burns – Hot Surfaces Damage Skin!

In the United States, approximately 400,000 people receive medical care for the treatment of burn type injuries every year.  The majority of these injuries are preventable and the American Burn Association is striving to bring awareness to the causes.  These injuries occur at homes and workplaces.  By bringing awareness to the cause of a potentially devastating and costly injury, this encourages everyone to make a simple change that can lead to life-saving situations. 

For more information about National Burn Awareness Week check out: http://ameriburn.org/prevention/burn-awareness-week/.   SERVPRO of Victoria cares about our community and our staff is dedicated to help our community and bring awareness about the subject matter!

Plan a Company Fire Drills to be Prepared in Case of an Emergency

1/29/2020 (Permalink)

SERVPRO of Victoria here to help when disaster strikes.

No matter how big or small a fire is, a workplace fire could be catastrophic for your business. Fire drills are an important part of working in a commercial building as they can keep people safe in case of an emergency.  However, they are often ignored.  To prevent any employees from getting injured or fatalities, it’s important to be prepared.  Here are a few fire drill tips for the workplace to take seriously and limit confusion in case of a fire emergency.

1. Prepare an evacuation plan

It is important to come up with a plan.  By creating a plan, it is important to be as detailed as possible to create little to no confusions.  Outline exit routes in the building and make a clear outline of actions that employees will need to take to get to the escape destination.  Ensure the plan includes the phone number for commercial building restoration services as well.

2. Train and communicate with your employees

Once the plan has been created, introduce the fire drill to the staff.  Help the team understand the importance of the fire drill and ensure to follow the foolproof plan.   Before the first fire drill communicate with the staff in advance.  This will prepare them to act in accordance with the set procedure. 

3. Practice

By running drills, you can feel prepared in case of an actual fire.  During these practice, runs be sure to set some goals.  A goal should be set to identify how well the evacuation plan works.  After the drill in complete assess the metrics to help improve the performance the next time a fire drill is conducted. 

4. Follow up

Once a run-through of the drill has taken place, be sure to follow up on any corrections.  Revisit the plan and make any adjustments needed. 

Remember, fire drills are here to help ensure everyone's safety in case of a fire emergency.  By conducting the process regularly, you can improve your response to a catastrophic situation.  SERVPRO of Victoria is dedicated to helping our community, we are always here to help! 

How to Prepare for A Hailstorm

1/29/2020 (Permalink)

Stay prepared to help prevent costly repairs!

To reduce hailstorm damage to your home, take a look at your roof now, especially if you haven’t examined it in a while.   Closely look at the shingles to see if there are any missing or worn and curled or aging roof; consider getting the roof replaced before the hail season begins. 

During a hailstorm, stay indoors.  To prevent and avoid flying debris, close the curtains or blinds and stay away from skylights, windows, or glass doors to avoid potential broken glass.  Park your vehicle under a covered area or inside a garage. 

Hail storms may not last long but they can cause real damage. If you have experience with hail damage that causes problems to your home or business, give our team a call.  SERVPRO of Victoria is here to help when mother nature strikes! 

Fire Damage Pack Out

1/15/2020 (Permalink)

SERVPRO of Victoria understand the stress that comes along with fire damage. Our goal is to minimize the interruption to your life!

After a fire damage strikes, you may be dealing with some challenges.  SERVPRO of Victoria is here to help!  While the mitigation process begins, our team at SERVPRO of Victoria can pack out the contents of your home that need cleaning or could potentially be in the way of the repair process in the affected areas.  Thankfully, our staff can be trusted to pack out your contents.  The process involves detailed photographs taken of each item to ensure that all your items are documented and labeled to specific boxes.  After the items have been inventoried, they are safely brought back to our Warehouse where your items are safely stored.     Our trusted staff understands the importance of your belongings and will treat them with care.  SERVPRO of Victoria is committed to providing the best service to our customers.   

Small Water Damages Become Nightmare for Business

1/8/2020 (Permalink)

SERVPRO of Victoria has the equipment to help dry out the affected areas in your business!

What happens when those small water damages go unnoticed, or moisture soaks into a building’s structural components where it cannot be detected by the naked eye?  These incidents may sound relatively harmless, but given time, excess moisture can lead to serious problems. 

In as little as 24 to 48 hours, microscopic mold spores, naturally present in all structures, can grow into visible mold.  Fueled by the moisture, these fungi feed on a variety of building subcomponents including wood, paint, paper, carpet padding, and contents. 

While the debate rages on regarding impact mold have on human health, mold and mildew growth are recognized as major contributors to indoor air quality problems.  These nightmares happen every day as a direct result of those small water damages that gradually take their toll on buildings and homes.  The recipe for disaster is the combination of excess moisture, a food source for mold found in organic building materials (such as wood, drywall, some types of insulation), and a time delay in removing the moisture. 

Give SERVPRO of Victoria a call if you have more questions about mold remediation today.  Our team is dedicated to help your business!

Fireplace Safety Tips

12/17/2019 (Permalink)

Stay warm during the holidays but be cautious!

Everyone enjoys a good fire around the fireplace when temperatures have fallen.  What’s not to enjoy feeling cozy and warm during the winter months? Fireplaces may be used to provide warmth during this time of year.  But have you considered that this could be a potential fire hazard?   Listed below are some tips about fireplace safety to use to keep you and your family safe.

• Crack open a window while the fire is burning.
• Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
• Check the damper by looking up into the chimney with a flashlight or mirror.
• Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which causes more smoke and soot buildup in the chimney.
• Have a professional check the chimney annually.
• When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
• Check for animal nests or other blockages that could prevent smoke from escaping.
• Make sure the area around the fireplace is clear of anything that is potentially flammable.
• Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
• Home fireplace safety should include keeping a fire extinguisher on hand.

Fire damage can be devastating and SERVPRO of Victoria understands the stress that comes with it.  SERVPRO of Victoria is dedicated to helping you.  If you face any winter storm damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Holiday Light Safety

12/4/2019 (Permalink)

Wishing everyone a happy and safe holiday season!

It’s an exciting time of year as the holiday season is here.  Many families use decorative lights to hang throughout their homes inside and out to add a bit of extra joy!  With all the festivities going on, it is important to remember that holiday decorations can increase your risk for a home fire

You don’t want any type of fire damage to affect your home during this festive time of year. To avoid any hazards from happening here are a few precautions about holiday lights that can help keep your holidays jolly!

It’s important to keep Christmas trees at least three feet away from any heat source (fireplace, space heaters, candles, etc).  As lights go on the tree, be sure to be careful opening a new package.  Take the time to inspect each strand in case of any fray or lose wires and broken sockets.  If you come across these things, consider to return them to the store or throwing them away. 

Do not put more lights around the tree then recommended.  If the tree or outlet is overloaded by lights, it can potentially cause a fire.  Unplug lights or use a timer to help turn them off when no one is home.

If you want to hang lights outside, don’t use nails or staples as they can damage the wiring. Invest in quality hooks or hangers. Once the holidays are over, take down all outside lights. Small animals, like squirrels, may start chewing on the wires if you leave them up all year.

SERVPRO of Victoria is here to help when disaster strikes.  We want to help our community stay safe around the holiday season!

No Job is too Big or Small for SERVPRO of Victoria

11/26/2019 (Permalink)

We are always here to help!

SERVPRO of Victoria understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Victoria can also mitigate mold and mildew from your business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

No damage is too big or small for SERVPRO of Victoria.  Our team is dedicated to help you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water, fire or mold damage.  Our experts are here to help, (361) 573-6000! 

Classification of Water

11/26/2019 (Permalink)

Give SERVPRO of Victoria a call if you or anyone you know is dealing with a toilet overflow or a sewage back up!

Without warning, emergencies can strike.  A toilet overflow or a sewage back up is possible issues in a home.  Immediate response is critical especially when water damage strikes.  SERVPRO of Victoria will come to your home and inspect the contaminated water to determine the classification and the necessary steps needed for the situation.  There are three different major classifications of water which are the following:

Category 1: Clean Water

• Water from a clean source like a broken water line
• If left untreated can degrade into category 2 or 3

Category 2: Gray Water

• May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
• It can quickly degrade into category 3 if left untreated.

Category 3: Black Water

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

When it comes to toilet overflows or sewage back up, call a professional immediately.  Our team of professionals at SERVPRO of Victoria is available 24/7 to help you when disaster strikes. 

SERVPRO of Victoria Available 24/7

11/25/2019 (Permalink)

SERVPRO of Victoria available all hours of the day, seven days a week!

SERVPRO of Victoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sugar Land has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Smoke and Soot Clean Up - Victoria, TX

11/19/2019 (Permalink)

SERVPRO of Victoria is here to help when fire causes damage to your home.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Victoria will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Victoria has the equipment, expertise, and experience to restore your fire and smoke damage.  Our crew will also treat your family with empathy and respect and your property with care.

Commercial Water Damage - Victoria, TX

11/18/2019 (Permalink)

Flooding and water damage events at Victoria commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Victoria professionals is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Victoria 

SERVPRO of Victoria specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Overflowing Toilets?

11/11/2019 (Permalink)

Call the professionals if you have a toilet overflow!

Toilets are a common household item.  Occasionally from time to time, the toilet may have a malfunction.  A common malfunction outcome maybe a toilet overflow.  But if the overflowed toilet involves sewage back up the problem becomes more of a serious issue.  If you can’t tell whether the toilet overflow contains sewage, contact a professional immediately.

However, any toilet overflow can be frustrating to handle.  If it’s an easy quick fix, use the following tips to help the situation.

1. Stop the flushing – don’t flush the toilet just because there is something in there that you don’t want to see.  This could potentially make matters worse by adding more water to clean up later.
2. Turn off the water – water shut – off valve is located behind the toilet near the floor.  This will cut off the water line which will help prevent more water from overflowing.
3. Clean up spilled water – If the water spill is small it’s an easy clean up by moping the floor up.  But if there are multiple gallons on the ground, call your local professional to help you dry the affected area.
4. Figure out the problem – if the problem is more than just a clog, consider contacting a plumber.  By contacting doing so this can help determine what the problem is and further disaster situations can be avoided. 

Understanding the situation and how to react is the key to every homeowner.  Turning off the water, finding the source of the problem is helpful to these situations.  If your home has been affected with an overflowing toilet and need a professional team to come out, give our team at SERVPRO of Victoria a call.  Our team is dedicated to help you during frustrating situations like these and we are always here to help!  

Tornado Tips from SERVPRO of Victoria

10/28/2019 (Permalink)

Be prepared in case of a Tornado emergency!

It is important to understand the difference between a tornado watch and a tornado warning to help protect you and your loved ones.  

When a tornado watch is issued, this means a tornado is possible in the area.

When a tornado warning is issued, this means a tornado has been sighted and may be headed toward your area.

Tornadoes are dangerous and can be spawned by a thunderstorm or produced as a result of a hurricane.  If a tornado strikes your home or area, know what to do.  SERVPRO of Victoria has provided a few tips to help keep our community safe!

• Wait for an all-clear announcement from the National Weather Service or local news before leaving your home, business, or shelter.
• Be very cautious and on the watch for downed utility lines.  Do not approach or touch downed utility lines. 
• Check water heater and appliances for damage.  For safety purposes, use a flashlight, not matches or candles. 
• Use bottled water or boil tap water before drinking until you are told the water supply is safe. 
• Driving may be hazardous due to debris in the streets, downed power lines, and flooding.  If flooding is a potential hazard, stay away from the rivers and streams.
• Inspect car, home, or business both inside and outside for damage.  List any damages that you can find and document the damages with pictures if possible.
• Walkthrough your home or business and conduct an inventory of damaged items and belongings.

Lightning Truths and Myths

10/21/2019 (Permalink)

SERVPRO of Victoria is always here to help during storm emergencies.

It's important that we know our facts about the weather patterns to prepare for any future emergencies.  Learn the common myths and facts about lightning!

Myth: If it is not raining, then there is no danger from lightning.  
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat.  
Fact:  “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

When disaster strikes your home or business, SERVPRO of Victoria is here to help you.  Give our team a call (361) 573-6000. 

Smoke and Soot Clean Up

10/14/2019 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.

• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Victoria will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Victoria has the equipment, expertise, and experience to restore your fire and smoke damage.  Our crew will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (361) 573-6000

2019 National Preparedness Month

9/10/2019 (Permalink)

Create a checklist. Prepared, Not Scared!

September is known as National Preparedness Month at SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the 2019 theme is "Prepared, Not Scared".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to create a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around Victoria.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strike when you least expect it.  SERVPRO of Victoria is always prepared, to help make it "Like it never even happened."  Give our team a call if disaster strikes your home or business (361) 573-6000!

Air Duct Cleaning

6/18/2019 (Permalink)

Consider putting air duct cleaning on your to-do list.  Why is getting your air ducts cleaned so important you ask; there are quite a few reasons actually.   

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your home or business.  If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and/or other contaminants. 
Dirty can circulate odors, contaminants like mold and irritating dust throughout a home By inspecting the heating, ventilation and air conditioning unit (HVAC), this will help clean can extend the life of the equipment.
SERVPRO of Victoria recommends addressing any indoor air quality concerns, although it may not be required.  Our team is highly trained and certified and can assist you with duct cleaning and mold remediation.   We are dedicated to helping make disasters "Like it never even happened."

Summer Vacation? Protect your Home!

6/18/2019 (Permalink)

Summer break is almost over but there is still time left for everyone to take a vacation!  Summertime is the prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation.  But in case of an unexpected disaster, be sure to have your home prepared.   Below is a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.

Make arrangements with an Emergency Contact: 

• Close friend or neighbor 
• Provide emergency contact
• Turn on porch lights
• Collect mail - burglars look for home's with overflowing mail

Protecting your Home:

• Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
• Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
• Keep watch, use the emergency contact above to keep an eye on your home and check it each day to make sure everything is okay. 
• A security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

• Shut off gas and water at the meter, supply tank or appliance
• Turn off all water valves to any the appliance with waterline 
• Unplug all electronics to prevent any electrical shortages
• Make sure smoke detectors working properly before leaving
• Adjust your thermostats to 75-82 degrees, this will help control air usage.
• Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
• Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
• Lock everything down and secure valuables.

Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

Understanding the Dangers of Floods

6/18/2019 (Permalink)

As we move into the heart of hurricane season, we all need to be mindful that August and September are the busiest months for both Tropical Storms and Hurricanes. Even with a slow start to the season, Mother Nature can change her mind very abruptly!  How are you prepared for a hurricane?  What about what comes after a hurricane?  It is common to see a storm with heavy downpours of rain causing flooding in the most protected neighborhoods.  Do you know what to do during a flood?  SERVPRO of Victoria has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
• Move to higher ground if there is a chance of flash flooding
• Driving during high rainfalls can be extremely dangerous.  Stay updated by checking service announcements through the National Weather Service.

Emergency Ready Profile

6/11/2019 (Permalink)

The SERVPRO Emergency READY Profile 

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage:

• A no-cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.  
• A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects.   But it will save a lot of time if ever needed.  
• A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
• Establishes SERVPRO of Victoria as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and is close by. 
• Identification of the line of command for authorizing work to begin. – This saves time, so we can begin the work of mitigating the damage which can save you time and money.  
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Biohazard Cleanup Victoria, Texas

4/29/2019 (Permalink)

SERVPRO of Victoria is fully trained and specialized in the cleaning and disposal of biohazard contents and affected materials in the Victoria area. 

When it comes to a biohazard situation, SERVPRO of Victoria knows best how to handle a situation like this.  Protection is important to our employees because removal of biohazard materials can cause serious health consequences. 

Our crew is equipped with the necessary safety apparatus and cleaning products.  Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  Here at SERVPRO of Victoria, we can help transform these unhealthy environments back into clean, safe homes and offices.  We can restore your home or business back to its preloss conditions.  Give us a call if you need any biohazard cleanup services – (361)-573-6000.  SERVPRO of Victoria is always here to help, making sure “Like it never even happened.”

Get to Know SERVPRO of Victoria

4/17/2019 (Permalink)

SERVPRO of Victoria has been helping the Victoria community for the last 10 years.  Owner Natalie and Mark Hart are dedicated to helping customers in Victoria, Texas and the surrounding communities.  Over time, our company has grown however, our mission has stayed the same.  Our team serves the people, business and organizations that make Victoria so wonderful.  As leaders of the business, they have created a team of people with experience and knowledge of the industry to help take care of customers to the best of their ability.  Here at SERVPRO of Victoria, our customers come first.  We strive to provide outstanding customer service and help put back the pieces back together after a disaster strikes.  As a locally owned and operated franchise, we are dedicated to helping our community when water or fire damages strike their home or business.  We are always here to help!

Spring Cleaning

4/10/2019 (Permalink)

Spring has arrived and what better time of the year to clean the clutter out than now? It's a tradition for most people to take this time of year and do an annual spring cleaning. Green means clean to our SERVPRO crew. So begin fresh this season. Clear out old items that may be taking up too much space in your home by selling or even donating these (un)used items. Below are some resources to help you start your spring cleaning to get you back on track to the lifestyle you want.

• Make your own checklist:

Create a plan of action. Take an area and break it down into sections. Create different tasks that need to be done around the house or office. Once the list has been made considering the time each task may take. By doing so, this may help organize the time it takes, which you can adjust your schedule accordingly throughout the rooms. [Using this checklist, you can divide the tasks by estimated times and create a flexible schedule giving yourself some spare time]

• Organize and pace yourself:

A really good deep spring cleaning should take more than a day. Set aside a weekend to steadily get the major chores done. An average amount of time to clean an area can take about 2-6 hours. As you start your spring cleaning, organize your time and tackle the big chores first. Declutter the room by sorting out and organize items into different piles. Once these tasks have been attacked then clean the surfaces with the tough grime and wiping down counter tops and polishing it. Don't overlook the items in plain sight such as kitchen appliances. Also, address the little small hidden crevasses. Don't rush - This will not happen in one afternoon, organize your time and pace yourself as you work on these chores.

• Work from the top down:

Like cleaning a car, you start from the top and work your way down. When you begin dusting a room, it would only make sense to start at the top and work your way down. By starting from the top, you will be able to save more time and energy instead of having to repeat the task at hand.

Helpful hint: there is always an exception to the rules and cleaning walls can be considered one of those exceptions. When cleaning the walls it may be better to start from the bottom up, then back down again. Dirty soap streaks may be left behind and harder to clear off clean walls rather than dirty walls. Work your way back up to remove any drips.

• Dry clean before adding water to the mix:

Start with dusting before mopping. By adding water, the debris can be created into a big mess of muddy gunk. Helpful hints: sweep before mopping. Dust fan blades before washing them (with water) and vacuums or wipe windows before washing them as well.

• Keep up rather than catch up:

We as humans are always busy whether it's taking care of our family, working or getting distracted with whatever life throws at you. So it's natural to put off these chores. To make your future spring cleaning easier on you, create a monthly checklist of a task to do. Break it up by room or sections followed by a flexible schedule to get these chores accomplished.

A Leaking Toilet?

3/12/2019 (Permalink)

Are you a homeowner?  Have you experienced a toilet leak before?  A leaking toilet can become a serious issue in your home. With plumbing issues coming from a leaking toilet can cause water damage to occur in your home.  There are many reasons why a toilet can leak; to help you prevent problems, here are a few common reasons why your toilet might be leaking:

• Supply lines direct the water from the toilet into the pipes. Over time, the joints of this line and the rubber lining can wear out or rupture, which can lead to water escaping and ultimately damaging the area around the toilet.
  • Flappers can also become damaged and can lead to a large loss of water in the tank. Sometimes the flush handle gets stuck and allows the toilet tank to continually fill with water. This can lead to overflow and expensive water bills. 
  • The float is the small ball that floats in the toilet tank. If the float is damaged or cracked, this can mess up the entire flushing process.

If you suffer from a water loss due to a leaking toilet contact SERVPRO of Victoria.  We are always here to help make it “Like it never even happened.”

Types of Mold

3/6/2019 (Permalink)

What is mold you ask?  Mold is a type of fungi that exist everywhere and only need moisture and a compatible surface to survive.  With that being said, there are many different species of mold.   Some types of mold can be unharmful while others can be toxic.  It is important to know the type of mold you may be dealing with if there is mold growth in your home or business.  Each type has different unique characteristics and growth patterns.  Below are a few common kinds of mold species found in homes or business:

Acremonium: Found on dead plants and soil, it grows indoors on paper and drywall tiles

Alternaria: Commonly found on food, plants, rotting farmland manure and is resistant to most fungicides.

Aspergillus: There are many species of Aspergillus

Botrytis: Associated with plants, high humidity levels and plenty of plants attract this mold.

Here at SERVPRO of Victoria, our technicians receive advanced training to deal with mold issues in a home or business.  Committed to providing excellent services, SERVPRO of Victoria has the technology and crew to help you make it “Like it never even happened.”

Kitchen Appliance Maintenance

3/5/2019 (Permalink)

Some of the home floods commonly occur in the kitchen due to its many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   However, a few common items that may lead to a kitchen flood are as follows:
Dishwasher
Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber. 

Under Sink System
Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages.  

Refrigerator
Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability.  Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of Victoria is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

Types of Flooding

3/4/2019 (Permalink)

Flooding can occur at any time of the year, especially around the coastal region of Texas.  However, did you know that there are different types of floods?   There are several kinds of floods, and SERVPRO of Victoria feel it is important to educate our customers, so they can make informed decisions on how to handle the situation. 

Flash floods- most dangerous kind of flood, combining nearly

River flood – Occurs when a river overflows its banks.  A common cause for this is tropical systems (hurricanes, tropical storms, etc.) or an abundance amount of rain.

Coastal flooding – this is the result of strong onshore winds pushing on water from the ocean or bay.  These can be classified as storm surges and may greatly affect homes along the coast.

Urban flooding – floods are due to the lack of drainage in an urban area. 

SERVPRO of Victoria is here for any of your weather-related remediation needs, give our team of trained professionals a call! (361) 573-6000.

Prevent Storm Damages from Your Home or Business

2/26/2019 (Permalink)

Mother Nature has the ability to cause extensive and expensive damage to your home or business. Down here in Victoria, it doesn’t take much to bring trees and powerlines down.

Here are a few tips to prevent storm damage to your property

• CLEAN THE GUTTERS down sprouts can be clogged by dead leaves or branches.  Consider cleaning the gutters twice a year.
  
• Inspect your roofs – give the roof a good look for any loose or missing shingles. If there are damages spotted it is encouraged to get this addressed and fixed immediately.  By taking immediate action, this will help prevent further damage such as future water or mold damages.
  
• Check the trees on your property – tree decay, soil erosion, heavy rains, and windstorm can cause a tree to fall.  By keeping an eye out for these signs and help pruning trees can avoid possible future damage.
  

Let SERVPRO of Victoria keep your home or business safe from storm and water damage. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.  Give our team a call (361) 573-6000. 

Does Bleach Get Rid of Mold?

2/26/2019 (Permalink)

Did you know that bleach does NOT kill mold?  This is a common misconception that bleach can treat any kind of mold problems.  According to the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA) has taken a strong stance against using bleach to treat mold due to:

• The active ingredient of bleach is hydrogen peroxide and the is used for disinfecting and the removal of stains
• Bleach does not work on porous surfaces, but mold loves porous areas. Bleach is made up of 90% water, so once the chlorine quickly evaporates, you are left with a ton of moisture that will help mold continue to grow. Even though it may look like bleach has killed the mold infecting your home, it is only the top layer that has been killed, and the mold’s roots within the walls will easily come back stronger.
• Bleach can weaken the surfaces you put it on. When bleach is put on a surface such as wood, it can begin to eat away at the fibers. Even a small change to an important structural piece of your home could be disastrous.

SERVPRO of Victoria is here for any of your weather-related remediation needs, give our team of trained professionals a call! (361) 573-6000.

Understanding Mold

2/13/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Victoria can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold.

Commercial Air Duct Cleaning

2/12/2019 (Permalink)

It’s important to keep your heating, ventilation, and air condition (HVAC) units working correctly to prevent the spread of unwanted dust and contaminants throughout the company building. When the ductwork of your HVAC unit becomes clogged or backed up, you might start to notice foul odors coming you can’t get rid of, or find the source of in your place of business. When it comes to commercial cleaning, our professional technicians at SERVPRO of Victoria can inspect, repair, restore, and replace your HVAC unit so that you can breathe clean, fresh air in your home or office all day long.  The benefits of getting your business’ HVAC unit are restoring the peak energy efficiency, can eliminate any offensive odors that have been lingering around and may help reduce the potential mold growth. 

By having your HVAC system worked on can help better protect your business.  Call SERVPRO of Victoria for more information or to schedule an air duct cleaning appointment! (361) 573-6000

Freezing Pipe Tips

1/29/2019 (Permalink)

Freezing weather is still upon us here in Victoria, Texas.  We encourage  We at SERVPRO of Victoria want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To help protect your home and limit the potential for frozen pipes consider the following steps:

• Allow faucet to drip
• Seal up cracks and holes
• Apply heating tape
• Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Victoria a call, (361) 573- 6000.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.   SERVPRO of Victoria is dedicated to helping you when disaster strikes! 

Winter Storm

1/10/2019 (Permalink)

Does this seem like the wettest winter in Victoria?  Temperatures are lower, more rain has fallen, and heavier winds have overtaken Sugar Land.   If we recall correctly, it has been a long time since we’ve seen these kinds of weather patterns.  While we have no control over the weather, we do have the opportunity to keep the weather from affecting our homes or business.  To help prevent weather-related damages from hurting your home or business, apply some of the following tips to protect your property:

• Keep gutters clear of leaves, sticks and other debris to help ensure it can drain properly. Make sure downspouts direct water away from the home or business
• Wrap water pipes in your crawl spaces with insulation sleeves to slow heat transfer and prevent freezing
• If you have a fireplace, keep the flue closed when you're not using it
• Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces 

Give SERVPRO of Victoria a call if you have any additional questions.  Our team is always here to help when disaster strikes!  

Fireplace Safety Tips

1/9/2019 (Permalink)

Fireplaces may be more than just the focal point of a person’s home, especially during the winter seasons.  It may be used to provide warmth during this time of year.  However, fireplaces can be potentially dangerous.  Home fire safety is essential, below are a few tips to help keep your home and family safe:  

• Crack open a window while the fire is burning.
• Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
• Check the damper by looking up into the chimney with a flashlight or mirror.
• Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which causes more smoke and soot buildup in the chimney.
• Have a professional check the chimney annually.
• When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
• Check for animal nests or other blockages that could prevent smoke from escaping.
• Make sure the area around the fireplace is clear of anything that is potentially flammable.
• Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
• Home fireplace safety should include keeping a fire extinguisher on hand.

Fire damage can be devastating and SERVPRO of Victoria understands the stress that comes with it.  SERVPRO of Victoria is dedicated to helping you.  If you face any winter storm damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Winterize Your Business

1/9/2019 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

• Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
• Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage 
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
• Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Northeast San Antonio is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage.

Candle Safety Tips

1/8/2019 (Permalink)

There is something calming about candles especially during the holiday season.  They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be so luring, but they can also be the cause to a house fire.   December has been noted as the peak month of candle fires.  According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed to something that can burn, such as furniture, bedding, or decorations.  Review the tips below to prevent any house fires this holiday season:

• Blow out candles before leaving a room or going to bed
• Keep candles one foot (30 centimeters) away from anything that can burn
• Use a sturdy candle holder, that will not tip over easily
• Put candle holders and a sturdy and unclutter surface
• Light candles carefully, keep your hair and any loose clothing away from the flame
• Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
• You should not light a candle if oxygen is used in the home
• During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, however, they can also add danger.  Remember candles are an open flame which means they can easily ignite.  Create an environment that is safe for you during this holiday season, use alternatives to prevent any candle fires in homes like using flameless candles.  As always, remember SERVPRO of Victoria is here to help!

When Is It Time To Replace A Hot Water Heater?

1/8/2019 (Permalink)

When was the last time you changed your hot water heater?  Has it been a while?  It’s one of those appliances that may be remained unseen or hidden away in the attic.  However, it’s important to make sure to keep up regular maintenance for many reasons.  Homeowners can wake up in the middle of the night or even come home to water all over their home.  Depending on the size, it can possibly leave up to 50+ gallons of water.   Below are a few telling signs that it may be time to change out the hot water heater in your home.

• Typically, a gas hot water heater can last about 8 to 12 years, while an electric model will last slightly longer from about 10 to 15 years. If your water heater is getting up in years, it may be time to replace it before it breaks
• If a puddle surrounds the base of the hot water heater, it is important to act immediately
• If there is no hot water while using the tap, this may be an indicator it’s time to get the hot water heater checked
• Signs of tinted water coming from your hot water tap means there may be rust in the hot water heater, which may show possible aging and a signal of an oncoming leak
• Gurgling or popping noises coming from your water heater are caused by the buildup of hard water sediment heating up and exploding inside your water heater tank

It is always good to be prepared, because disasters may strike when we least expect it.  SERVPRO of Victoria is dedicated to helping you when disaster strikes.  Give our trained professionals a call if you ever experience any kind of water damage.  Our experts are here to help, (361) 573-6000. 

Emergency Ready Profile

1/8/2019 (Permalink)

Are you a small business owner that would like to protect your company from disaster striking?  You may not always prevent disasters from happening, but you can always be prepared.  Begin the New Year by letting SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating an Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  We are dedicated to helping make disasters "Like it never even happened."

Truth About Mold Growth

12/19/2018 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria a call (361) 573- 6000.  Our team is dedicated to helping you when disaster strikes! 

Kitchen Fire Safety in Victoria

12/12/2018 (Permalink)

SERVPRO of Victoria is beginning to look forward to the holiday season, as many people begin to celebrate with friends and family.  During this time, most people may find themselves in the kitchen building gingerbread houses, baking cookies, and many extra holiday festivities.  However, the kitchen is the source of many fire hazards because it's where heat, electricity, water, and grease are all come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

• Too high temperature in the fryer
• Vegetable, more flammable, oils
• Old, more flammable oil, in the deep fryer
• Fat deposits in the flue and ventilation ducts
• Misalignment sprinklers due to equipment moved around
• Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If it continues to smoke like a fire use a fire extinguisher or call the fire department.

At SERVPRO of Victoria, we are available 24 hours and 7 days a week.  Give us a call at (361) 573-6000.  

Fire Extinguisher and Classes of Fires

12/4/2018 (Permalink)

Did you know that if you encounter a fire with the wrong type of fire extinguisher you could make the fire worse? For example, use an extinguisher that contains only water on a flammable liquid fire and you’ll spread the fire and put yourself in further danger.  However, the fires are divided into five classes and fire extinguishers are specifically made to take out one or more of the fire classes. Below is a list of fire classes and the extinguishers that put them out.  Each fire extinguisher has labels designated for the type of fire to use the extinguisher on.  Double check the extinguisher you’re about to use to make sure it’s designed to fight the type of fire. If you are unclear how to deal with the fire it is best to be safe and evacuate.  

Class of Fire: A (A in a green triangle)
Fires of ordinary combustibles like wood, paper, cardboard, most plastics, and cloth
Extinguishers to Use: Water, Foam Spray, ABC Powder, or Wet Chemical

Class of Fire: B (B in a red square)    
Fires of flammable liquids like petroleum, kerosene, grease, and others (but not alcohol or cooking oil)
Extinguishers to Use: Foam Spray, ABC Powder, or Carbon Dioxide

Class of Fire: C (C in a blue circle)    
Fires of energized electrical equipment such as appliances, wiring, circuit breakers and outlets
Extinguisher to Use: ABC Powder

Class of Fire: D (D in a yellow star)    
Fires of combustible metals like magnesium, titanium, sodium (often found in chemical laboratories).
Extinguishers to Use: ABC Powder or Carbon Dioxide

Class of Fire: K (K in a black hexagon)    
Fires of cooking oils, trans fats (often used in restaurants).
Extinguisher to Use: Wet Chemical

Does your Victoria House have a Mold Problems?

11/27/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see any signs of mold, Call SERVPRO of Victoria – (361)573-6000!

Classes of Water

11/27/2018 (Permalink)

Without warning, emergencies can strike.  An immediate response is critical especially when water damage strikes.  Did you know there are different classes of water that can cause a loss in a home?  The classes of water are defined as the following:

Class 1 – A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and the entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 – Ceilings, walls, carpet, and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – Water saturates in materials with very low levels of permeation, like hardwood or stone.

Here at SERVPRO of Victoria, we understand that dealing with water damage is highly stressful.  Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions.  Do not hesitate to give SERVPRO of Victoria a call if you experience any kind of water damage!

Quick Response is Crucial for Victoria Business Owners

11/26/2018 (Permalink)

The first 24 hours can make the difference between restoring versus replacing your business’ property.  Property damage, equipment damage, document loss, and temporary business closures are just some of the concerns business could possibly experience. Timely response and professional mitigation from a restoration company can alleviate these concerns. Closures for a business does not impact a business owner nor will they cause an impact on customers and employees.  Before there is a possible risk doing further damage by attempting to clean the damage yourself, call SERVPRO of Victoria, your local water and fire damage cleanup and restoration professionals. You can reach us all day, every day (including holidays) at (361) 573-6000. When disaster strikes, our team at SERVPRO of Victoria is prepared to help you. 

Small Water Damages Become Nightmare for Business

11/19/2018 (Permalink)

What happens when those small water damages go unnoticed, or moisture soaks into a building’s structural components where it cannot be detected by the naked eye?  These incidents may sound relatively harmless, but given time, excess moisture can lead to serious problems. 

In as little as 24 to 48 hours, microscopic mold spores, naturally present in all structures, can grow into visible mold.  Fueled by the moisture, these fungi feed on a variety of building subcomponents including wood, paint, paper, carpet padding, and contents. 

While the debate rages on regarding impact mold have on human health, mold and mildew growth are recognized as major contributors to indoor air quality problems.  These nightmares happen every day as a direct result of those small water damages that gradually take their toll on buildings and homes.  The recipe for disaster is the combination of excess moisture, a food source for mold found in organic building materials (such as wood, drywall, some types of insulation), and a time delay in removing the moisture. 

Give SERVPRO of Victoria a call if you have more questions about mold remediation today.  Our team is dedicated to helping your business!

Cooking Safety

11/19/2018 (Permalink)

Thanksgiving is only a few days away and most of America is beginning to prepare for one of the most important meals of the year!  Typically, one of the most common dishes found on a Thanksgiving table is a turkey. But did you know that there can be some dangers with preparing a turkey at your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving since some safety per cations were not being considered.  SERVPRO of Victoria has provided you with some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your home:  

• Only use turkey fryers outdoors; away from home or building and any flammable materials.

• Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 
  
• Do not leave the fryer unattended; temperature should also be monitored closely. 

• If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 

• Cover any skin that is exposed; it is encouraged to use a pair of gloves that are designed for high heat. 

• Follow the manufacturer's recommendation for the amount of oil to add.  Do not overfill the fryer.

• Be prepared - consider purchasing a fire extinguisher for safety precautions. 

Mold Removal vs. Remediation

11/7/2018 (Permalink)

Many people do not know that there is a difference between “mold removal” and remediation. Mold spores exist naturally everywhere, both indoors and outdoors, as they are microscopic. This means that removing 100% of mold from a home or business is impossible. Many restoration companies will advertise “mold removal” and even guarantee they can completely remove all mold. This is simply not true.

Qualified restoration companies understand the science behind mold growth and the makeup of mold. All SERVPRO franchises provide thorough training on how to properly remediate mold. The remediation of mold focuses on getting the levels of mold back to natural and normal levels.

Since every mold damage scenario is different, each requires a different solution but our general mold remediation process stays consistent here at SERVPRO of Victoria. 

1. Inspection and Mold Damage Assessment
2. Mold Containment
3. Air Filtration
4. Removing Mold and Mold-Infested Materials
5. Cleaning Contents and Belongings
6. Restoration

Understanding the Common Types of Floods

11/7/2018 (Permalink)

Understanding the common types of Floods

Coastal Flooding - is the result of strong onshore winds pushing on water from the ocean or bay. These can be classified as storm surges and greatly affect homes along the coast. Raising a home may help prevent flooding.

Flash Floods - are the most dangerous kind of flood, combining the nearly unstoppable force of flood waters with deadly unpredictability and speed. Just six inches of fast-moving flood water can knock a grown man off his feet, and just two feet of water can cause a car to begin floating.

River Flood - occurs when a river overflows its banks. This happens for a few different reasons. One, lots of rain. Whether it’s tropical systems (tropical storms, hurricanes, etc.) reaching land.

Urban flooding is specific in the fact that the cause is a lack of drainage in an urban area. As there is little open soil that can be used for water storage nearly all the precipitation needs to be transporting to surface water or the sewage system.

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a water or fire damage. If your home or business suffers from flood damage, our trained technicians have the expertise, resources, and equipment to handle the job. 

Fire Prevention Week 2018

10/8/2018 (Permalink)

This year's Fire Prevention Week (FPW) campaign, "Look. Listen.  Learn.  Be aware.  Fire can happen anywhere," works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire -- and how to escape safely in the event of one.   

• LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them. 

• LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet. 
• LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

2018 National Preparedness Month

9/25/2018 (Permalink)

September is known as National Preparedness Month at SERVPRO of Victoria to help bring awareness to our local communities.  This awareness event is sponsored by the Federal Emergency Management Agency (FEMA) and the theme this year is "Don't wait, communicate".  This program encourages everyone to take advantage of the information provided by FEMA because advanced planning is critical in dealing with and recovering from unexpected disasters.  

Now is the perfect time to make a plan and know what to do in case of an emergency.  Mother Nature has created multiple large disasters around the Houston area this year.  It is important to keep your emergency contact list up-to-date and have alternative communication methods set up in case traditional means are affected. If you would like more information about staying prepared, visit www.ready.gov/september.  It is never too early to be prepared.  Remember disasters strike when you least expect it.  SERVPRO of Victoria is always prepared, to help make it "Like it never even happened".

Saffir-Simpson Hurricane Scale

9/5/2018 (Permalink)

Not all hurricanes are destructive or deadly.  But it's always a good idea to be prepared especially during prime time hurricane season. They are known as one of the most violent wind storms and should not be messed with. Know the difference between the stages of hurricanes and damages they may cause.

Hurricane Categories 
The Saffir-Simpson Hurricane Scale rates a hurricane's intensity using wind speed and storm surge, which is the abnormal rise in sea level accompanying a hurricane or other intense storm. The scale also estimates the potential damage and flooding expected along the coast from a hurricane landfall.

Category 1
Sustained winds of 74-85 mph.  Dangerous winds occur and may cause some damage. Damage primarily to unanchored mobile homes, shrubbery, and trees along with some coastal road flooding and minor pier damage.

Category 2
Winds of  96-110 mph.  Extremely dangerous winds and will cause extensive damage. Roofing, door and window damage to buildings; Considerable damage to shrubbery and trees, mobile homes, poorly constructed signs, and piers.

Category 3
Devastating damage will occur. Winds of 111-129 mph. Structural damage to small residences and utility buildings; foliage blew off trees and large trees blown down; mobile homes destroyed.

Category 4
Catastrophic damage occurs. Sustained winds of 130 - 156 mph. Extensive damage to doors, windows and lower floors of shoreline houses; total roof failures on small residences; shrubs, trees, and all signs blown down; mobile homes completely destroyed.

Category 5
Catastrophic damage occurs.  Winds of 157 mph or higher.  Complete roof failure on many buildings and some complete building failures with small utility buildings blown over or away; severe and extensive window and door damage; mobile homes destroyed.

One Year After Hurricane Harvey

8/28/2018 (Permalink)

Most Texans remember August 25^th, 2017.  This date marked the one-year anniversary of Hurricane Harvey, the category 4 hurricane that deeply affected the great state of Texas one year ago.  Hurricane Harvey dumped around 50 inches of rain in parts of the Houston area, flooding thousands of homes and killing more than 80 people. The devastation was swift, and the recovery is far from over.  SERVPRO of Victoria was proud to come to the aid of the people whose homes were damaged by the hurricane.  The water damage was catastrophic. The professionals at SERVPRO of Victoria worked very hard, especially during that hurricane.  Our team is dedicated and will always be here for you during any a storm...faster to any disaster to help you through when disaster strikes!

Get an Emergency Ready Profile with SERVPRO of Victoria

5/8/2018 (Permalink)

Do you own a small business?  Disasters can happen when you least expect them and preventing them is a challenge too.  However, you can always be prepared.  Let SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  By planning ahead, this can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to help get you back into your building after a disaster.  Knowing what to do and what to expect in advance is key to a timely mitigation.  This will help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  Making sure "Like it never even happened."

Follow These Mold Safety Tips If You Suspect Mold

4/16/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Victoria for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Victoria specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Water Classification

3/13/2018 (Permalink)

Without warning, emergencies can strike your home or business.  Immediate response is critical especially when water damage strikes.  Did you know there are three different major classifications of water that can cause a loss in a home?  The three types of water classification are defined as the following:

Clean water does not contain waste products, and presents few health risks.  Sources of clean water include burst pipes, defective appliances, water heaters and rain or snow entering through a leaky roof.  

Gray water carries waste products, but does not include human waste.  Sources of gray water include overflowing washing machines, dishwashers and bathtubs.  Gray water generally does not present the hazard of spreading disease. 

Black water carries waste products and disease causing organisms.  Sources of black water include flood water and sewage backups.  Black water losses pose serious health threats, and damage is generally more severe.  

SERVPRO of Victoria understands that dealing with water damage is a highly stressful.  Our highly trained technicians are equipped with the knowledge to restore your property.  Give SERVPRO of Victoria a call if you or anyone you know experiences water damage, (361) 573-6000. 

Take Immediate Action When It Comes To Mold

3/7/2018 (Permalink)

When disaster strikes a home or business its human nature to want to take immediate action and find a solution to the problem. However, that is not always the case when it comes to mold. There are things that can be put in place to limit the spread of mold spores and to limit exposure to it; but before mitigation can begin the source of the moisture must be found. If there is ongoing water damage, mold may come back even if remediation is completed. SERVPRO of Victoria are able to come and inspect your workplace or home to see if mold is a real concern and help to try and identify the source of water damage that is ultimately causing the growth of the mold. SERVPRO of Victoria is dedicated in helping make disasters “Like it never even happened” call us at (361) 573-6000

Water Damage Timeline

2/27/2018 (Permalink)

Flooding and water damage is very invasive. SERVPRO of Victoria arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

• Water quickly spreads throughout the property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

More Than 1 Week:

• Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. Give us a call if you have any questions (361) 573-6000!

Flooding Safety

2/21/2018 (Permalink)

It is common to see a storm with heavy down pours of rain causing flooding in the most protected neighborhoods. Do you know what to do during a flood? SERVPRO of Victoria has a few tips for you to follow in case an event was to happen:

• Be prepared, create an evacuation plan
• Learn and identify different evacuation routes to be able to evacuate quickly
• If public transportation is relied on, contact the local emergency management for evacuation information
• Turn Around, Don't Drown! ® Moving water above two feet can knock you down; one foot of water can move vehicles away
• Move to higher ground if there is a chance of flash flooding
• Driving during high rain falls can be extremely dangerous. Stay update by checking service announcements through the National Weather Service.

For more information about flooding, visithttps://www.ready.gov/floods. Be proactive and create an evacuation plan to keep safe. It is very important to stay up date when it comes to natural disasters. SERVPRO of Victoria values our community; we are here to help when disaster strikes!

Winter Storms in Texas

2/14/2018 (Permalink)

Usually, Texas does not endure freezing cold temperatures.  However, Texas has been going through a flurry of weather changes in the past few weeks.  Temperatures have been dropping and we are here to help give you tips on what to do to protect your home during the extreme cold weather. 

• Wrap and insulate any exposed pipes located outside or in unheated areas of the home
• Clear out all gutters to prevent ice from forming for any kind of water damage
• Seal any type of leaks that can allow cold air inside near any water pipes especially in unheated parts of the house  
•     If possible, drain water in your yard irrigation systems as this is a common place for water to freeze and cause damage
• Cover vents around the foundation of your home
• Bring your potted plants inside or cover them to protect them from freezing temperatures 

SERVPRO of Victoria is dedicated to help you.  If you face any winter storm damages, give our team a call (361) 573-6000 and we’ll be there to make it “Like it never even happened.”

Truth about Mold Growth

2/13/2018 (Permalink)

It is important to treat water damage immediately when it happens or right when it is discovered.  When water damage occurs, small or large, and is not properly treated, there is potential that it could lead into further damages.  In as little as 48 hours, mold can begin to spread throughout the affected areas; especially if the conditions of the area are moist and dark.  Do not leave the safety of your home up to chance.  If you have experienced water damage take charge and give the professionals a call to properly dry out your home to prevent mold growth.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done.  Do not hesitate to give SERVPRO of Victoria a call (361) 573- 6000.  Our team is dedicated to help you when disaster strikes! 

Commercial Water Damage

2/7/2018 (Permalink)

Flooding and water damage events at Victoria commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Victoria professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Victoria 

SERVPRO of Victoria specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do Until Help Arrives

1/29/2018 (Permalink)

Have you ever experienced water damage in your home?  Each time a house is damaged by water, the type and/or amount of damage can be different and requires different and unique solution.  When sewer water enters your home, it may contain bacteria, viruses, and other microbes that can cause illness.  Fortunately, SERVPRO of Victoria has the right equipment and specialized training to quickly fix any problems.  While you're waiting for our services, here are some helpful things to do and not until help has arrived. 

Do's: 

• Avoid all contact with sewage and items contaminated by sewage. 
• Wash your hands thoroughly after contact with contaminated items. 

Don'ts:

• Spread contaminated water by walking unnecessarily damaged or we areas
• Turn on the HVAC system if there is a possibility of spreading contaminated air
• Use household fans to dry the structure and spread contaminants
• Use products for personal hygiene and cleanliness if they have been exposed to the contaminated areas. 

We understand the stress and worry that comes with water damage and we are here to minimize the interruption of your business. Give SERVPRO of Victoria a call (361) 573-6000 if your company experiences water damage!

Understanding Mold

1/22/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all molds from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all molds, which is a fallacy. Consider the following mold facts:

•  Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
•  Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Victoria can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold

Winterize Your Business

1/10/2018 (Permalink)

The winter months may call for some businesses to take some standard precautionary measures to help protect their company.  These measures include basic maintenance checks and preparation to help ensure your business and employees remain safe.  A few tips include:

• Check your business property for down tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
• Ensure gutters are clean and secure.  Leaves or debris accumulates causing a damming effect on gutters, which could lead to roof problems and water damage
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats on non-slip surfaces and post caution signs where water could be present

SERVPRO of Victoria is a team of specialists, trained in cleanup and care for your business.  We are always here to help make disasters “Like it never even happened.”  Give our team a call today if you experience any water or fire damage at (361) 573-6000. 

Space Heater Safety

1/8/2018 (Permalink)

Cold temperatures call for some residents to seek out other heat sources in an effort to keep living spaces comfortable.  The most common supplemental heat source is a portable space heater. Space heaters are easy to use and can quickly generate heat to warm up a home up from a real cold day.  Consider the following these tips to minimize risks of a heating related fire in your home:

• Keep it three feet away from anything that can burn
• Do not use extension cords
• Turn off space heater when leaving the room or going to bed
• Don't use a space heater in a damp or wet area unless it's specifically made for that purpose
• Install smoke and carbon monoxide alarms and test monthly

If you or anyone you know experiences fire damage, give SERVPRO of Victoria a call.  Our highly trained technicians are certified and has years of experience.  We are always here to help!

Pipe Freeze Prevention

1/3/2018 (Permalink)

We are ringing in the New Year with freezing cold temperatures and this winter weather can take a toll on your home and property. We at SERVPRO of Victoria want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. To limit potential for frozen pipes consider the following steps:

• Allow faucet to drip
• Seal up cracks and holes
• Apply heating tape
• Add extra insulation

If winter and cold weather take their toll on your home, do not hesitate to give SERVPRO of Victoria a call, (361) 573-6000.  SERVPRO of Victoria has highly trained technicians with years of experience and certifications to get the job done..   Our team is dedicated to help you when disaster strikes! 

Emergency Ready Profile

12/26/2017 (Permalink)

Do you own a small business?  You can't always prevent disasters from happening, but you can always be prepared.  Start the New Year off by letting SERVPRO of Victoria help you stay in business by helping you be prepared for unplanned disasters.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By creating a Emergency Ready Profile (ERP) with SERVPRO of Victoria you minimize business interruption by having an immediate plan of action.  The Emergency Ready Profile provides critical details of your facility along with immediate contact information that provides a guide to get you back into your building after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Victoria, give our office a call at (361) 573-6000.  We are dedicated to help make disasters "Like it never even happened."

Exterior Pipe Safety Tips

12/20/2017 (Permalink)

It’s the holiday season and with that comes cooler holiday temperatures.  As the temperatures occasionally drop below freezing here in Texas, consider the safety of your home and prevent disaster striking by not leaving any pipes exposed.  Here are a few tips to consider to avoid any busted pipes this holiday season:

• Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
• Seal air leaks surrounding or near pipes
• Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
• Keep heat at 55 degrees F. or higher even when you are out of town
• During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
• If you need to be away from home, drain your water system before you go
• Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

Follow These Mold Safety Tips If You Suspect Mold

12/18/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Sugar Land for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sugar Land specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Baking Safety in December

12/13/2017 (Permalink)

Thanksgiving may be over but it’s the most wonderful time of year and the festivities around the kitchen are still in full gear.  As the holiday season continues, many may find themselves baking up a batch of Christmas cookies to spread some Christmas cheer!  But if not careful, kitchen fires may occur and that’s the last thing anyone wants during the happiest season of all.  So to prevent house fires to occur while cooking, follow some of these safety tips:

Stay in the kitchen while cooking or baking; fires occur because food is left unattended

Keep cooking space clear

Do not wear lose article of clothing while cooking

Make sure smoke alarms are installed, connected and working.  Smoke alarms are here to help.

Unplug appliances that are not currently being used; this not only saves energy BUT it also prevents potential fires

Keep a fire extinguisher around in case of an emergency.

Christmas Tree Safety

12/11/2017 (Permalink)

The holiday season is upon us; whoop-de-do!  During this holiday season, many of us have a beautifully decorated Christmas tree as part of the tradition to the season. It is important that the tree is carefully decorated to ensure a safer holiday season.  Over the years, fires have been responsible for property damage.  Most resulted from electrical malfunctions from Christmas trees such as faulty wiring, plugs, or even being placed too close to a candle or fire place.  To help avoid any fire damages follow these simple steps:

• Ensure trees are secured and sturdy in the tree stand to prevent them from tipping over
• Use tested and approved lighting when decorating trees or other holiday decorations
• Carefully check light strands for frayed, faulty or exposed wiring, broken bulbs or loose bulb connections
• Make sure to water live trees daily; dried out trees increases fire risk
• Ensure artificial trees are fire resistant
• Set up trees at least three feet away from heat sources (lamp, fire places, candles or radiators)
• Make sure tree is not blocking an exit

Your safety is important to us during the holiday season here at SERVPRO of Victoria.  If you experience any type of fire damage do not hesitate to call our team (361) 573-6000.  Our team is here to help you when disaster strikes.    

Thanksgiving Day Safety in Victoria, Texas

12/4/2017 (Permalink)

Thanksgiving around the corner and most of America starts to prepare for one of the most important meals of the year!  Typically, the most common dishes found on a Thanksgiving table are a turkey.  Most people prepare turkeys for the big occasion.  But did you know that there can be some dangers with preparing a turkey in your own home? Cooking is the leading cause of house fires according to Ready.gov.  Be extra careful with turkey fryers. There are a few house fires that take place on Thanksgiving due to the fact that some safety precautions were not being considered.  SERVPRO of Victoria has provided some helpful tips to use while preparing a turkey to prevent any mishaps from happening.  Below are a few key messages to follow to help ensure the safety of your home:  

• Only use turkey fryers outdoors; away from home or building and any flammable materials.

• Keep children and pets a safe distance away from the fryer when in use and for several hours after cooking. 

• Do not leave the fryer unattended; temperature should also be monitored closely. 

• If any smoke, at all, comes from the heating pot of oil, turn the burner off immediately as oil may be overheating. 

• Cover any skin that is exposed; it is encouraged to use a pair of gloves that is designed for high heat. 

• Follow the manufacture's recommendation for the amount of oil to add.  Do not over fill the fryer.

• Be prepared - consider purchasing a fire extinguisher for safety precautions. 

SERVPRO of Victoria wishes everyone a Happy Thanksgiving!

Halloween Safety In Victoria

10/31/2017 (Permalink)

Halloween is here which means high volume of foot traffic out on the streets in neighborhoods.  Don’t let the fun be spoiled use these helpful tips to help protect your home and ensure the safety of your fellow trick-or-treaters.

• Make sure that walkways and yards are clear of debris leading up to the home that can cause children any harmful trips or falls. 
• Be sure to check exterior lighting and replace bulbs if necessary, leaving the lights on all night may also discourage vandalism.
• Keep pets indoor to prevent inadvertent biting or other accidents that may become threatening.  
• Use flashlights or other battery-powered lights in a jack-o-lantern and other decoration instead of a candle to prevent the risk of fire.  
• Place vehicles inside a garage and lock the doors and make sure alarm is on. 

SERVPRO of Victoria wishes everyone a fun and safe night.  Happy Halloween!

Breast Cancer Awareness

10/18/2017 (Permalink)

One of the most common cancers among women worldwide is breast cancer. Here at SERVPRO of Victoria, spreading awareness about breast cancer hits close to home for our team. Owner, Natalie Hart's mother-in-law, Joan Fuller, is a breast cancer survivor. “The power of faith is a very powerful thing”, as Joan practiced while she fought during her road to recovery. She has been cancer free for a couple of years now.

SERVPRO of Victoria takes the time to recognize that October is Breast Cancer Awareness Month. Because of the welcome amount of the awareness, millions are now surviving the battle of breast cancer thanks to the early detection and advanced therapeutic technology. It is highly encouraged to get a check-up! The National Breast Cancer Awareness Month (NBCAM) is a collaboration of different groups promoting breast cancer awareness, sharing information on the disease, and providing greater access to services. To learn more about this foundation, click here.

A Word from our Owners

9/12/2017 (Permalink)

Friends,

To say that the effects from Harvey have been a tragic nightmare would be an understatement. Whether you've been directly affected or helping friends and family, it has been the worst disaster our city has ever seen for most of us.

As the water recedes and our neighbors, friends and family are left with the aftermath, I want to be helpful and share some tips on what to do and what not to do. I am sending this out, not as a plug for our company, but to try and be helpful to all that need help, or have or will have questions. Mark and I have been inundated with calls, texts and FB messages and we can't keep up with them all as it is probably the same for you. So, please read and I hope you will find it helpful. Please feel free to share this post.

Those of you who know me, know that my husband, Mark Hart, & I own a few SERVPRO franchises in Texas; Sugar Land, Victoria and NE San Antonio. Two of the three locations of our franchises are in the communities directly impacted by Harvey. Our business is helping with the clean up after water, fire and mold damage. SERVPRO is a national franchise system and in devastation such as this, deploys hundreds of teams to help our communities. If you have confirmed flood or wind driven rain causing water damage, and would like our help, please call our office and ask to be put on our Storm Response Team list; we can have your friend, family or neighbor added to the Storm Response Team to get in line for the cleanup that will have to happen. Our number is 281-313-1338.

The advantages of getting on our list are these:

1. SERVPRO has over 1700 franchises in the country and there will probably be hundreds of SERVPRO teams coming in to help. Getting on our Storm Team Response list will help expedite your getting the help you need as lists will be divided up among the participating SERVPRO franchises.
2. SERVPRO helps manage all jobs through their Storm Teams. If you run into any problems with the franchise that is doing your work, they take action to help resolve it.
3. Standard Industry pricing is used by all SERVPRO's for mitigation services. We have a National reputation to uphold so they monitor this closely.

Having said that, I'm sure you can understand that everyone in our industry is overwhelmed with calls for help. Please understand that a lot of our own employees have been affected and crews traveling from out of town are trickling into Houston (and Victoria) as they are able. There are still areas around town that are not accessible and in danger of more flooding due to rivers cresting and levees failing. (I, myself, am confined to my house as my small neighborhood street is flooded - there is only one way in or out).

Please be understanding to the companies and their staff of people that are trying to help you. Our crews and administrators will be working long days and nights for probably months.

There are a lot of other good companies out there and there are a few things to watch for. BEWARE of fly by night companies that are in it to make a quick buck and leave town. There are some bad apples out there that give our industry a bad wrap.

Things to know:

1. Final billing should be provided once work is completed and is usually put into a line item estimating software program called, Xactimate. This is the industries standard price list used by most Insurance companies.
2. You will be paying out of pocket for the clean up services as rising water is not covered on your normal property insurance policy. In most cases, you will be asked to pay 50% to get started and 50% upon completion. DO NOT PAY 100% UP FRONT.
3. If you have flood insurance, they likely will not cover the entire cost for the cleanup and repairs. Get a copy of your final line item bill (an Xactimate) estimate and submit to your insurance for the maximum reimbursement amount they will cover.
4. Check your policy for wind driven rain coverage, if your home suffered that kind of damage as well.
5. Apply for help from FEMA. I understand they are covering hotel expenses up to 30 days and other essentials.

If you choose to start your own cleanup, keep this in mind; You are dealing contaminated water that has now contaminated your home. The following are some tips to consider:

1. Porous materials must be discarded. All flooring, drywall, cabinets, insulation need to be removed at least up to 12" above the water line. However, industry standard is up to two feet above the affected area as a lot of times you cannot always see how far up the water may have traveled. Wet wicks to dry - I highly recommend removing 2' above the water line.
2. Removal should be taken down to the studs, disinfected, then dried with professional drying equipment.
3. Any fabric material, such as rugs, couches, chairs, etc. should be replaced. DON'T TRY TO SAVE THEM as they are contaminated with bacteria from the rising water.
4. Furniture legs can be replaced. If you are sure that the fabric part of it is not affected, you could save your furniture pieces by just replacing the legs.
5. Watch out for electrical and plumbing if you do your own demo. Your power and water should be shut down while performing demolition. Be careful not to cut electrical or plumbing lines - you don't want to add on to the expense of your repairs.

MOLD IS LIKELY TO GROW IN THESE CONDITIONS. TEXAS law requires that companies are licensed to do any MOLD REMEDIATION. However, sometimes in a disaster situation, the State could decide to relax their requirements. Refer to the TEXAS DEPARTMENT of STATE HEALTH SERVICES; www.dshs.texas.gov.There is some good additional information on there about flood water damage.

We are praying for our entire community during this mess. I hope this is helpful information for all of you. If you have questions, feel free to call our office, 281-313-1338.

Love to all,

Natalie & Mark Hart

Harvey Strengthens to a Hurricane

8/24/2017 (Permalink)

STORM ALERT: Tropical storm Harvey is now a hurricane.  It is forecast to be a category 3 when it hits land fall. Take action and be prepared!  Know what to do in case of an emergency, create a kit,  construct an emergency plan for you and your family and be sure to stay informed.  Below is a list of basic supplies just in case disaster may strike:

• One gallon of water per person
• Food, at least a three day supply of non-perishable foods
• First Aid Kit
• Flash Light
• Whistle to signal for help
• Battery operated radio
• Cash
• Cell phones

Additional emergency supplies:

• Prescription medicine
• Pet food
• Local maps
• Important documents
• Emergency references
• Blankets and/or sleeping bags

Our team of professionals is "ready for whatever happens". Give SERVPRO of Victoria a call (361) 573-6000 if you experience flooding or storm related damages.

Vacation Getaway Safety

8/7/2017 (Permalink)

Summer break is almost over but there is still time left for everyone to take a vacation!  Summertime is prime time to travel and a survey shows about one-third of American families are taking the opportunity this summer to go on a summer vacation.  But in case of an unexpected disaster, be sure to have your home prepared.   Below are a list of things to do to make sure your home is secure when you're off spending time with your family on vacation.

Make arrangements with an Emergency Contact: 

• Close friend or neighbor 
• Provide emergency contact
• Turn on porch lights
• Collect mail - burglars looks for home with overflowing mail

Protecting your Home:

• Consider getting motion sensor lights, this way, if anyone gets too close to your home, lights will automatically turn on. 
• Purchasing an electric timer may be helpful for your home.  This allows you to save energy and keep your electricity bill cost lower. 
• Keep watch, use the emergency contact above to keep an eye on your home and check it each day to make sure everything is okay. 
• Security system is one of the best ways to protect your home while on vacation

Taking Additional Precautions:

• Shut off gas and water at the meter, supply tank or appliance
• Turn off all water valves to any the appliance with waterline 
• Unplug all electronics to prevent any electrical shortages
• Make sure smoke detectors working properly before leaving
• Adjust your thermostats to 75-82 degrees, this will help control air usage.
• Be careful what you say.  Leaving for vacation is exciting but saying too much may create your home as a target for invasion.  Resist the temptation to broadcast your vacation on social media - tell your friends after you return.
• Tell your alarm company- alert the company you will be out of town, especially on an extended trip.
• Lock everything down and secure valuables.

Don't let your summer vacation turn into a water staycation.  If an unexpected water event or disaster happens, you know who to call.  Give a ring to SERVPRO of Victoria at (361) 573-6000.  We're always ready for whatever happens!

Firework Safety

7/3/2017 (Permalink)

The summer heat is setting in and July 4th is upon us.  As Independence Day approaches, people are preparing for the entertainment and celebration.  Communities fill their towns with red, white and blue decorations. Parades occupy the streets and the night skies are filled with glittery, sparkling fireworks!  While fireworks are the most iconic ways to celebrate the Fourth of July, they can cause quite a bit of damage if not used carefully.  Fireworks have been responsible  for many injuries and fires.   Enjoy the use of fireworks around the holidays by being responsible.  If you are planning to use fireworks to celebrate your holiday festivities, first, be sure to check if fireworks are legal around your area. Safety first; follow the following tips if you plan to use fireworks to celebrate:

• Use fireworks outdoor only

• Ensure local weather conditions permits the use of fireworks

• Obey local laws regarding the use of fireworks

• Read the directions and warning labels on fireworks before using them

• Be aware of your surroundings, including powerlines and trees

• Always have a bucket of water, hose and/or extinguisher nearby. 

• Never aim fireworks towards people, animals, or objects

• Alcohol and fireworks do NOT mix

 For more firework safety tips visit www.fireworkssafety.com.  SERVPRO of Victoria is wishing you a happy a safe holiday.  If disaster strikes give us a call at (361) 573-6000

Smoke and Soot Clean Up

2/7/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.


• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.


• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Victoria will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Victoria has the equipment, expertise, and experience to restore your fire and smoke damage.  Our crew will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (361) 573-6000

SERVPRO of Victoria 24 Hour Emergency Water Damage

1/25/2017 (Permalink)

SERVPRO of Victoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (361) 573- 6000

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Victoria has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Victoria

SERVPRO of Victoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service Call SERVPRO of Victoria

1/24/2017 (Permalink)

SERVPRO of Victoria provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sugar Land.  We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

·         24-Hour Emergency Service

·         Faster to Any-Sized Disaster

·         Highly Trained Restoration Technicians

·         A Trusted Leader in the Restoration Industry

·         Locally Owned and Operated

·         Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (361)573-6000

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

·         Water Damage Restoration

·         Fire Damage Restoration

·         Mold Remediation

·         Storm Damage Restoration

·         Cleaning Services

·         Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sugar Land commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

·         Commercial Water Damage Restoration 

·         Commercial Fire Damage Restoration